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    digital account manager - Johannesburg, South Africa - Crayon

    Crayon
    Crayon Johannesburg, South Africa

    22 hours ago

    Default job background
    Full time
    Description

    To find out more, click Apply or head on over to Crayon to review the full spec and apply

    How you'll role

    The role for (Mid Level) Digital Account Manager is vacant due to the need for more experienced candidates in the digital marketing environment - i.e. those who have been exposed to and worked in areas involving SEO and analytics (beneficial). This hire is required to manage the strategic relationships across a portfolio of accounts whilst also being able to run and be accountable for the performance of the client services team.

    What you'll need

    Experience:

    • Digital experience is required as exposure and understanding of elements such as SEO, paid media, data and analytics are a key part of the every day job and interactions with clients
    • A solid understanding of digital tools and the ability to sell in services (up sell, cross sell) and quickly understand products

    Leadership:

    • You should be able to show strong leadership qualities by leading by example in all day to day client service activities
    • Support the Head of Client Service by driving strategic thinking across the portfolio of clients they would be accountable for

    Financial acumen:

    • You should have an understanding of how to drive and achieve KPIs across clients
    • Management of cash flow and payment issues with clients and related job bags is key

    Operational:

    • You will need to integrate well with the operational team and work effectively with internal systems and processes

    Additonal:

    • Excellent organisational and prioritisation skills with the ability to multi-task and organise others
    • Excellent oral and written communication skills
    • Excellent problem-solving skills and proactive in nature
    • Confident and able to work on own initiative
    • High attention to detail
    • Aptitude to develop and maintain good working relationships at all levels
    • Go beyond the 9-5 mentality

    To find out more, click Apply or head on over to Crayon to review the full spec and apply

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