Key Account Manager - Johannesburg, South Africa - Initiate international

Initiate international

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

A leading B2B solution provider for casino operators has an awesome new career opportunity for a
Key Account Manager to join their growing team in
Johannesburg.

You will be responsible for maintaining and optimising business relationships and partnerships to achieve business KPIs. If you have at least 5 years' of experience in Account or Relationship Management, within a B2B strategic role, this
job could be perfect for you
Your key
job responsibilities as the
Key Account Manager in
Johannesburg will include:

Ensuring the timely and successful delivery of company solutions according to customers' needs and objectives
Representing the entire range of the company's Live products
Distributing and presenting information to customers about upcoming game releases and opportunities
Liaising with inhouse resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives
Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
Establishing and maintaining effective key account relationships
Act as an intermediary between internal departments and customers
Acting as an escalation point for customers for any issues, and drive resolution action
Providing rootcause analysis, driving continuous improvement and execution of solutions
Proactively assessing, clarifying, and validating customer needs on an ongoing basis
Any other ad hoc duties related to the role

Requirements for this
Key Account Manager job in
Johannesburg:

5+ years' experience in Account or Relationship Management, within a B2B strategic role
Experience in the iGaming industry a distinct advantage
Sound commercial awareness and knowledge of business development
Demonstrate a clear knowledge of how to generate results in a complex commercial environment
Experienced at effective client management at a senior level
Be analytical with the ability to think strategically
Have a genuine passion for sales, negotiation, decisionmaking, and problemsolving
Educational background in a related field would be preferred
Strong communication and written ability in English is essential (an additional language would be an asset)
Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
Be presentable, willing to travel and work outside of normal office hours

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Job Type:
Permanent