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Kempton Park

    Internal Sales Support - Kempton Park, South Africa - Quality Connect Staffing

    Quality Connect Staffing
    Quality Connect Staffing Kempton Park, South Africa

    13 hours ago

    Default job background
    Description
    Duties & Responsibilities

    Capture full and complete quotations in Syspro, follow up on all outstanding Quotations.

    Check material availability and advise expected date of Receipt.

    Sales Orders must be captures on Syspro within receipt of order.

    Check Stock availability and ensure order is credit released.

    Send Order to Production Planning

    All orders to be buddy checked and signed off.

    Buddy check colleagues order within an hour of receipt.

    Agree on delivery dates with Customer.

    Arrange for Customer to have people to off-load on-site.

    Book deliveries with logistics

    Check all orders on Back Order

    Follow up on delivery dates for orders with no material and amend delivery dates if necessary.

    Send back-order report to the Rep every day.

    Advise Customer and Rep on progress of orders.

    Respond to queries on the same day.

    Resolve customer complaints on the same day.

    Investigate and process Credit notes / Claims in the same month.

    Assist with processing orders for colleagues when absent or excessive workloads.

    Assist with ad-hoc tasks as and when required

    Desired Experience & Qualification

    Matric Certificate with Mathematics

    Computer Literacy is essential (MS Office)

    Syspro experience is preferred.

    Excellent interpersonal and communication skills

    Exceptional Attention to detail

    Minimum 5 years experience in a Sales environment.

    Internal and External Customer Liaison

    Sound knowledge of roofing and Roofing Accessories

    Sound knowledge of Market Pricing advantageous

    A good understanding off the building industry will be an advantage.

    Must be able to work independently.

    Must be able to work under pressure and manage high volumes of work

    Package & Remuneration

    Market Related

    Including Medicl and Provident Fund

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