Sales Administration Support - Johannesburg, South Africa - SHARON NUROCK RECRUITMENT CC
Description
The Person:
- Diploma or Degree in Administration/Logistics.
- At least 3 years' admin experience working in a medium to large Logistics business.
- Experience working on Pastel, SAP, Oracle or Business Central.
- Good mathematical and analytical ability.
- Sales understanding and appetite for new business development.
- Strong organisational skills.
- Excellent interpersonal communication.
The Job:
Client Liaison:
- Process sales orders and quotes to clients on the ERP system; confirm orders and process documentation for local and/or export markets.
- Update clients and commercial staff on order status by means of daily communication.
- Liaise and coordinate between the different departments to manage the distribution and order delivery process.
- Manage client relations by being the single point of contact, with constant updates on their order status.
- Ensure that all clients receive excellent service at all time.
- Dispatch samples to clients with all requisite documents.
- Ensure a 100% monthly call rate to all clients on your internal sales portfolio whether existing or new customers.
- Maintain and increase the existing client portfolio overall monthly purchase values.
- Achieve the relevant sales budget and GP target stipulated by Management through telesales or client visits.
Administration:
- Follow up on all outstanding debt.
- Followup on prepayments with finance.
- Ensure that all purchase orders are received from clients prior to dispatching.
- Followup on all stock levels of relevant products and monitoring of incoming shipments.
- Accurately invoice orders.
- Check product grade, weighbridge quantity, batch numbers as per FIFO rules, pricing and delivery date.
Reporting:
- Control all expired and damaged stock pertaining to responsible product groups.
- Work with the Inventory Controller on how to manage the stock depletion.
- Prepare and submit weekly reports with updates on the clients calls/visits/research conducted.
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