Mande Zwarts

About me:

I am a friendly, outgoing, trustworthy professional, who is a mother of 2 beautiful grown children. The last 30 years I have been involved in some or other technical environment for most of that time. Whether it was business engagements / data analysis, development, testing, training, management and mentoring, or agile teamwork, I probably have done it before. I started off as a junior developer and progressed into a systems analyst and moved from there to the business side of things when I became a business analyst. Agile methodology has been part of my life for the last 15 years, and all of that time I was involved in the financial / banking industry. Before that, telecommunications and billing environments was my major focus for also around 10 years. Effective communication as well as eliciting information relevant to the subject matter, to get the relevant business rules or an understanding of an existing systems / application process, is essential to documenting the requirements effectively. I love my work and truly enjoy what I do on a daily basis and I am now ready for a new challenge. I have been happily married for the last 30 years and personally feel that life NEEDS to be enjoyed to the fullest since life is short and before you know it, people think that you are old.

Key Strengths:

• Team player
• Fast learner who has the ability to tackle any challenge
• Good organizational, interpersonal, written, and verbal communication skills
• Excellent customer service skills and professionalism
• Get on with peers and colleagues on any business or social level
• Self-Motivated and able to work without close supervision
• Hardworking, determined, accountable, and responsible
• Ability to multi-task in a pressurized, technical production environment
• Optimist and positive outlook on life in general

Last course - scrum master qualification in agile methodology.

QUALIFICATIONS