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    Spanish Support Consultant - Cape Town, South Africa - Ditto Hire

    Ditto Hire
    Ditto Hire Cape Town, South Africa

    46 minutes ago

    Default job background
    Full time
    Description

    Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers.

    We require a self-starter who is obsessed with detail and brilliant customer service. All training and development is included to ensure you provide the best possible service to our clients.

    What you need:

    • Customer support background
    • Experience in support on large platforms
    • Excellent communication skills
    • Ability to learn quickly

    Duties

    • Provide friendly and efficient support to customers via telephone/email/support systems
    • Accurately record and document activity through the ticket system
    • Ensure effective communication with customers, colleagues, and management
    • Perform adhoc functions, projects, training

    More about you

    • Resourceful with a strong sense of urgency
    • Friendly and helpful
    • Excellent telephone manners
    • Ability to take initiative and solve problems
    • Good time management skills
    • Ability to work under pressure
    • You like to share knowledge
    • Quick learner and comfortable in a dynamic tech environment
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