French Speaking Customer Support Consultant Job - Cape Town, South Africa - Language Recruiters

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Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting
job opportunity for a
French speaking Customer Support Consultant to join their team in
Cape Town, South Africa.

You will be responsible to ensure their
French speaking hoteliers are using their software with absolute happiness. Embrace challenges and opportunity for growth in a fun and relaxed working environment

Your key
job responsibilities as the
French speaking Customer Support Consultant **in
Cape Town, South Africa will include:

Training hoteliers in using the system to their best advantage on all possible touchpoints
Proactively calling hoteliers to convince them of the added value of our additional paid features
Fun & productive collaboration with our other teams, specifically your French teammates
Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most selfsufficient way

Requirements for this
French speaking Customer Support Consultant job** in
Cape Town, South Africa:

Speaks French on a native level
Hotel (frontdesk/reservations) experience
Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
Motivated to work in a hightech, fastpaced, entrepreneurial environment, requiring strong prioritisation abilities
Drive to revolutionise hoteliers worldwide
Selfmotivated & ability to deliver under pressure
Teamplayer
Organised and great eye for detail
Affection for both international business & tech

Benefits for working with this team:

Working in a vibrant international fast-growing company
Unlimited learning & growth potential
Your ideas and performance making a big difference in our organisation and the global hotel industry
Work hard, Play hard mentality. They love celebrating successes together
Employee Equity Scheme
Regular trips to Europe for trainings & celebrational ceremonies (International Week)
Annual hotel experience
Friday lunches are on them
Annual salary increases
Training & Development opportunities

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