- Minimum of 2 years of relevant work experience.
- Strong background in Engineering within a medium to large ICT organization.
- Proficient experience in Managed Services.
- Excellent working knowledge of ITIL processes.
- Demonstrated experience collaborating with vendors and/or third parties.
- Receive, log, validate, and diagnose client requests across our full spectrum of products and services, adhering to agreed service level agreements leveraging standard tools, platforms, and processes.
- Utilize Microsoft product and process knowledge, exercising discretion to respond to tickets efficiently.
- Strive for first-call resolution for clients, leveraging standard operating procedures or work instructions whenever possible.
- Contribute to knowledge management by building knowledge articles or identifying the need for such content when relevant articles are not available.
- Provide timely updates to clients upon request regarding pending requests or tickets.
- Collaborate closely with resolver groups and other functions to ensure timely updates are communicated to clients.
- Identify gaps and shortcomings in current processes, procedures, and services, and provide recommendations for improvement.
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Competence SA Cape Town, South AfricaCompetence SA is seeking an experienced Electrical Construction Manager for our client, a leading company in the Renewables & Environment industry in the Western Cape. As a Electrical Construction Manager, you will be responsible for overseeing all activities pertaining to the co ...
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ERP Implementation Consultant
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Silversoft Cape Town, South AfricaSilversoft is a software technology company that provides industry-leading solutions to people and project-centric firms in South Africa and beyond. Our software delivers a suite of features that help our clients attract and retain the right talent, win new business, deliver exce ...
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Structural Head of Department
1 day ago
RPO Recruitment Cape Town, South AfricaA client of ours in beautiful Cape Town needs a Structural HOD. · You'll ensure that structures are safe and strong. As a structural engineer, you'll spend time both in our office - designing and planning project details - and on-site where you'll provide technical advice to cons ...
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Site Forman
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Specd Cape Town, South Africa**JOB DESCRIPTION** · **Job Title**: Site Foreman · **Job Type**: Full-time position · **Job Location**: Cape Town · **Responsibilities**: · - Supervise and coordinate the daily activities of workers, subcontractors, and suppliers on the construction site. · - Manage resources su ...
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Environmental Scientist
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Project Execution Manager
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CA Global Headhunters International Cape Town, South AfricaReference No SS · **Reference Number**: SS · **Job Description: · Our client an international Independent Power Producer (IPP) is seeking a Project Execution Manager - Africa who will be responsible for overseeing end-to-end management of projects, ensuring seamless progression f ...
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Project Manager
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Junior Content Marketing Manager
7 hours ago
Initiate International Cape Town, South AfricaA leading online gambling operator have an exciting new career opportunity for a **Junior Content Marketing Manager** to join their team in **Cape Town**. You will be responsible for executing the brand's content plan and ensuring that it supports the overall marketing strategy. ...
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Data and Optimization Analyst
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Intelligent Debt Management Cape Town, South AfricaWe are looking for an intelligent and creative individual to join the IDM team. IDM is growing quickly and needs a · **Data & Optimization Analyst **to support and enhance JustMoney and IDM's digital platforms. · **Minimum requirements**: · - Minimum 3 years of experience within ...
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Maintenance Manager
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Tsebo Group Cape Town, South Africa**About Us**: · Tsebo Facilities Solution is looking for a Maintenance Manager who will be responsible To manage the site in accordance with the terms and conditions of the SLA. Co-ordinate and manage projects on site and provide reports, provide technical support with regard to ...
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End User Support Specialist
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O'Dwyer Personnel Cape Town, South Africa**RESPONSIBILITIES**: · - Provide technical support for internal desktop systems, both hardware & software. Act as onsite support for network, server and voice infrastructure teams. · - Must be eager to learn new technology such as IOT, AI, and cloud based computing. Must also un ...
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Desktop Support Associate Technician
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TTEC Cape Town, South AfricaDesktop Support Associate Technician · **Desktop Support Specialist - Cape Town** · Bringing smiles is what we do at TTECfor you and the customer. As a Desktop Support Specialist working onsite in Cape Town, you'll be a part of creating and delivering amazing customer experiences ...
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Technical Sales Support
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Fitter and Turner
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ppa Sales Manager
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The Green Recruitment Company Cape Town, South AfricaPosted 07 June 2023 · Salary Competitive Salary (DOE) · LocationCape Town · Job type Permanent · DisciplineRenewable Energy & Infrastructure, Energy Supply & Trading · ReferenceCMLI-2JUN23 · Contact NameCharles Matthews · **PPA Sales Manager** · **Location: Cape Town South Africa ...
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Sales Manager Ppa
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Content Coordinator
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Senior Data Analyst
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IT Internship
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Director of Design
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Onsite Engineer - Cape Town, South Africa - Plus1X Solutions (Pty) Ltd
Description
+Onex is seeking a skilled Onsite Engineer with expertise in Microsoft Azure to join our dynamic team. The ideal candidate will be responsible Receiving, logging, validating, and diagnosing client requests, on full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms and processes.
Experience Required:
Key Responsibilities:
If you are a proactive and driven individual with the requisite experience and expertise, we encourage you to apply and be part of our innovative team at Onex.