dahbi ali

Dynamic IT management professional with a distinguished track record of enhancing organizational efficiency and driving the strategic alignment of IT operations with business goals. Expert in optimizing workflows, leading cross-functional teams, and managing complex technology projects to successful completion. Demonstrated ability in implementing innovative solutions and integrating cutting-edge technologies that contribute to cost reduction and operational excellence. Proficient in organizational design, adept at fostering a culture of continuous improvement and efficiency within IT departments. Known for a hands-on approach in steering the IT organization towards achieving peak performance while keeping costs at a minimum.

A seasoned IT Operational & Project Director with extensive experience in managing complex technology operations and projects within the energy sector, particularly with Vivo Energy in various capacities across South Africa and Morocco. With a career spanning over a decade, i have  demonstrated expertise in aligning IT strategies with organizational goals, leading to enhanced operational performance and efficiency.

As the IT Operations Manager at Vivo Energy South Africa, i'm leading a team of 36, managing a substantial technology infrastructure budget and ensuring the smooth operation of ERP systems. My role involves close collaboration with key stakeholders to deliver tailored IT solutions that meet business needs.

Previously, as Head of IT Onsite Services at Vivo Energy Africa Services, i've managed IT operations and service delivery across 23 African countries and central European offices. i was instrumental in developing service delivery metrics, managing a significant operations budget, and leading IT integration projects for M&A activities.

In his tenure as IT Manager for Vivo Energy Morocco, i've managed IT operations and service delivery for five countries, overseeing budgets, compliance with security standards, and process improvements. He played a key role in the SAP ERP project implementation, contributing to its success.

i've started his career at Vivo Energy Morocco as an IT Onsite Engineer, where he led infrastructure maintenance for a large user base, supervised service desk support, and spearheaded several key technology migration and optimization projects.

Education:

Engineer Degree in Telecoms & Networks: I earned my Engineer Degree from the National School of Applied Sciences of Tangier, Abdelmalek Essaadi University. This degree provided me with a solid foundation in telecommunications and network engineering, equipping me with the necessary skills to manage complex IT infrastructures effectively.

Bachelor Degree in Physics – Electronics & Telecoms: Also from the National School of Applied Sciences of Tangier, Abdelmalek Essaadi University, my Bachelor's degree focused on the principles of electronics and telecommunications. This education has been crucial in understanding the technical aspects of the IT projects and operations I've managed.

Certifications:

Certified Fortinet Security Expert4: As a Certified Fortinet Security Expert, I have a deep understanding of Fortinet's security solutions, which allows me to design and implement robust network security architectures to protect organizational data.

Certified ITIL Foundation v4: With the ITIL Foundation v4 certification, I've gained insights into IT service management best practices, enhancing my ability to deliver top-notch IT services aligned with organizational needs.

ISO 27001 and ISO 27002 Certified: Holding certifications in ISO 27001 and ISO 27002 has equipped me with a thorough understanding of information security management standards, reinforcing my commitment to maintaining high security and compliance standards in all IT endeavors.