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    Learner Retention Coordinator - Johannesburg, South Africa - TalentCru

    TalentCru
    TalentCru Johannesburg, South Africa

    4 hours ago

    talentCRU background
    Description

    A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in Gauteng

    The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.

    • A relevant NQF 5 qualification or equivalent thereof
    • Previous administration and learnership experience advantageous
    • Own vehicle and driver's license

    Support the induction process:

    • Ensure learners are informed of the induction
    • Induct learners on the Code of Conduct
    • Arrange relevant work readiness training

    Academy Support

    • Check learner attendance daily and give feedback to the Academy Coordinator.
    • Collect and check learner attendance registers, leave forms and notes on a weekly basis and complete attendance register checklist.
    • Assist with Learner HR administrative tasks.
    • Receive and check training material delivered by supplier and distribute to facilitators.
    • Assist with ordering staff stationary.

    Assessment Centre Maintenance

    • Maintain Assessment centres according to QMS.
    • Keep assessment centre neat and organized.
    • Ensure all files comply with QA requirements (i.e. sticker system).
    • Ensure access to assessment center is controlled and all files removed are logged.
    • Sign out PoE files to appointed Assessors and Moderators.
    • Archive all documentation after external moderation.

    On-going management of hosting relationship

    • On-going learner management
    • Attendance - ensure there is a system/ process in place for timeous reporting on attendance
    • Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client's HR requirements with the help of the SDM
    • Pscyo-social support - Arrange for learner's support when necessary
    • Support workplace mentors on client sites including up-front and on-going coaching
    • Site sensitization (reasonable accommodation)
    • Behavioural observations support
    • Logbook support
    • Regular site visits
    • Attend client and host employer meetings as required
    • For Academy Sites
      • Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
      • Quarterly site visits
      • Adhoc support where required

    Reporting on learner progress:

    • Document Site supervisor feedback
    • Record Learner attendance progress according to client specifications
    • Take pictures and/or document learners performing tasks where necessary
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