
kyle govender
Customer Service / Support
About kyle govender:
I am a self-motivated and dedicated individual with a strong work ethic. I thrive in high-pressure environments and am adept at quickly acquiring new knowledge and skills.
My meticulous attention to detail is a hallmark of my work. I am a citizen of South Africa and completed my international IEB matric at Shangri-la Academy in Kempton Park, Johannesburg, achieving a 62% pass in Pure Mathematics and Physical Science.
Over the past 6 years, I have gained substantial experience in various roles.
I hold a Junior Pilot License as well as a Business Management Certificate where I honed my analytical and problem-solving abilities. This education, coupled with my professional experience, has equipped me with the expertise needed to excel in a professional working environment.
I am eager to contribute my skills and passion to help achieve the company's goals and objectives.
I am confident in my ability to adapt and expand in any environment. My dedication aligns with the core values, and I am eager to be a part of your esteemed team.
Thank you for considering my application. I look forward to the possibility of discussing how my experience and skills align with the requirements for the position.
Experience
KK CUSTOMS
December 2022 – CURRENT
Workshop Manager
Job requirements and duties included.
To ensure an efficient and profitable service is provided timely. Duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives. Managing the inventory as per business requirements and market trends. Manage budgets and ensure expenses are kept within agreed limits. Ensure continuous review and documentation of process flows as per business requirements. Any new development must be incorporated to streamline and ensure direct impact to return on investment.
Customer Service: Communicate effectively with customers ensuring customer satisfaction and retention. Delivering exceptional customer service and addressing concerns and questions by exceeding customer expectations.
Safety and Compliance: Ensuring compliance with all applicable regulations and standards related to the business. Policies and procedures are maintained as per business requirements.
Record Keeping and Documentation: Maintaining accurate and detailed records of sales and inventory. Monitoring of debt collection timeously as per agreements.
AECI/AEL MINNING SERVICES
November 2020 – November 2021
Job requirements and duties included:
Monitoring of Explosive Materials: Monitored the receipt and dispatch of explosive materials, ensuring compliance with safety regulations and security protocols.
Maintained a vigilant watch over all explosive materials to prevent unauthorized access and maintain a secure storage environment.
Packaging and Documentation: Ensured that all explosives were correctly and securely packaged for export, adhering to regulatory and industry standards.
Completed accurate and comprehensive documentation related to the packaging, handling, and transportation of explosive materials.
Freight Loading and Offloading: Coordinated and oversaw the loading and offloading of freight containing explosive materials to and from designated vehicles or containers. Ensured that loading and unloading procedures are executed accurately, efficiently, and within specified timeframes.
Quality Assurance: Performed quality checks on packaging to guarantee that explosives were securely packed and ready for transportation.
Addressed any packaging or handling issues promptly and report discrepancies to the appropriate authorities.
Technospec
January 2019 – February 2020
Job requirements and duties included:
Vehicle Booking and Logging: Coordinated and managed the booking and scheduling of vehicles for repairs, ensuring optimal utilization of the repair facility. Accurately logged and maintained records of all incoming vehicles, including customer information, vehicle details, and service requirements.
Key Management: Safely handled and managed vehicle keys, ensuring proper storage and retrieval during the repair process.
Quotations and Invoicing: Prepared accurate repair quotations based on the assessment of vehicle repairs needed. Generated and managed invoices for completed repairs, ensuring timely and precise billing.
Parts Ordering and Inventory Management: Managed the procurement of necessary parts for repairs by placing orders with suppliers, ensuring timely delivery and accurate order tracking. Monitored and maintained an organized inventory of parts, tracking usage and replenishment needs.
Parts Ordering and Inventory Management: Managed the procurement of necessary parts for repairs by placing orders with suppliers, ensuring timely delivery and accurate order tracking. Monitored and maintained an organized inventory of parts, tracking usage and replenishment needs.
Education
Qualification:
Microsoft Office Course - Completed
Included: Excel, Word, Outlook, and PowerPoint
Student Pilot License – Civil Aviation Authority - Completed
First Aid Course - Completed
Business and Admin Management – Damelin - Completed
Higher certificate in hospitality management- Boston campus -completed
Higher certificate in Travel and Tourism operations- Boston campus -completed
Higher certificate in Event management- Boston campus- completed
Educational experience
Cambridge – Abu Dhabi United Arab Emirates
Grade 1 – 8
Mandorren Academy (IEB)
Grade 9
Shangi La Academy (IEB)
Grade 10 – 12
Medunsa Medical University – (Bsc Physics) done 3 years
University Johannesburg – B com Logistics in progress
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