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    Switchboard Administrator - Cape Town, South Africa - Status Staffing

    Status Staffing
    Status Staffing Cape Town, South Africa

    5 days ago

    status staffing background
    Description
    Our client in Durbanville, who specializes in funding and growing SME's is looking for a Switchboard Administrator with 2 years' experience in a similar role and knowledge of MS Office.

    A recent professional profile photo is to accompany your application
    EMPLOYMENT TYPE : Permanent
    SECTOR : Admin
    BASIC SALARY : R15,000
    START DATE : A.S.A.P / Immediate

    REQUIREMENTS:
    • Grade 12
    • 2 Years' experience in a similar role
    • Knowledge of MS Office and other Office applications
    • Strong communication skills
    • Good problem-resolution and creative thinking abilities

    DUTIES:
    • Answer and direct client calls
    • Take messages and relay them to the appropriate team member/s
    • Communication - experience communicating with clients via telecom and e-mail and ensure that you respond to a customer's queries timeously and in a professional manner
    • Explain the product, pricing and loan terms to the customers
    • Explain to a client how to obtain the bank statements in the correct format and be familiar with all channels available in submitting or sending these bank statements
    • Assist the "Front Desk" team in preparing and processing applications
    • Prepare all relevant information required for the application including the conversion of business bank statements via various channels
    • Follow-up calls to clients where the business is waiting for the business bank statements

    HOURS:
    • 08:00 – 17:00 (Monday to Friday)

    Should you meet all the requirements, apply on our website at today.
    Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
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