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    Switchboard Administrator - Cape Town, South Africa - Status Staffing

    status staffing background
    Description
    A recent professional profile photo is to accompany your application
    EMPLOYMENT TYPE : Permanent
    SECTOR : Admin
    BASIC SALARY : R15,000
    START DATE : A.S.A.P / Immediate

    REQUIREMENTS:
    • Grade 12
    • 2 Years experience in a similar role
    • Knowledge of MS Office and other Office applications
    • Strong communication skills
    • Good problem-resolution and creative thinking abilities

    DUTIES:
    • Answer and direct client calls
    • Take messages and relay them to the appropriate team member/s
    • Communication - experience communicating with clients via telecom and e-mail and ensure that you respond to a customers queries timeously and in a professional manner
    • Explain the product, pricing and loan terms to the customers
    • Explain to a client how to obtain the bank statements in the correct format and be familiar with all channels available in submitting or sending these bank statements
    • Assist the "Front Desk" team in preparing and processing applications
    • Prepare all relevant information required for the application including the conversion of business bank statements via various channels
    • Follow-up calls to clients where the business is waiting for the business bank statements

    HOURS:
    • 08:00 17:00 (Monday to Friday)


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