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Customer Care Manager
1 week ago
Recruitment Matters (Pty) Ltd Durban, South AfricaOur client is looking for a Customer Care Manager to join their team, who will be instrumental in leading and enhancing the customer service experience, driving customer satisfaction, and fostering long-term relationships with clients. · **Responsibilities**: · - Develop and main ...
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Customer Care Consultant
2 days ago
HotelJobs Durban, South Africa**Purpose of the Position** · - To assist members with all reservations request and customer care queries and ensure one call resolution is implemented. · - To engage, build and maintain a good relationship with our existing member base and member retention is prioritised. · **Ke ...
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Customer Care Consultant
5 days ago
HotelJobs Durban, South Africa**About Us**: · First Group SA is a leading hospitality and leisure company dedicated to providing exceptional experiences and unforgettable memories for our guests. With a portfolio of premium resorts and hotels across South Africa, we pride ourselves on delivering world-class s ...
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Customer Care Champion
1 week ago
WeBuyCars Durban, South AfricaDuties and Responsibilities: · - Meet and Greet walk-in clients · - Managing client's expectations during first interaction · - Managing customer relationship · - Provide customers with product and service information · - Solving customer queries · - Maintaining internal relation ...
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Customer Care Liaison
1 week ago
Futurelink Global Recruitment Durban, South Africa**Introduction** · Our global client is looking for a highly motivated Customer Care Liaison to join their team. He/she will be responsible for ensuring that the highest levels of customer service are provided to their global consumers. · **Duties & Responsibilities** · Oversee o ...
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Customer Care Advisor
1 week ago
beBee Professionals is looking for a Customer Care Advisor to join our team in Durban. · The successful candidate will be responsible for providing excellent customer service to our clients. This includes responding to customer inquiries, resolving customer complaints, and provid ...
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Sea Logistics Customer Care Specialist
3 days ago
Kuehne+Nagel Durban, South AfricaWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. · - ** Your Role **:Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and respo ...
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Holiday Planner Customer Care Consultant
3 days ago
HotelJobs Durban, South AfricaFirst Group SA is a leading hospitality and leisure company dedicated to providing exceptional experiences and unforgettable memories for our guests. With a portfolio of premium resorts and hotels across South Africa, we pride ourselves on delivering world-class service and hospi ...
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German Speaking Customer Care Agent
3 days ago
Resourgenix Durban, South Africa**Job Specification: German Speaking Customer Service Advisor** · **Department**: Customer Services | **Location**: Umhlanga · **Working Hours**: 8 am - 10 pm (Rotational shifts) · **Shift Pattern**: Monday - Sunday (_**Required to work 5 days on and 2 days off**_) · **Salary Bre ...
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German Speaking Customer Care Agent
1 week ago
Resourgenix Durban, South Africa**Job Specification: German Speaking Customer Service Advisor** · **Department**: Customer Services | **Location**: Umhlanga · **Working Hours**: 8 am - 10 pm (Rotational shifts) · **Shift Pattern**: Monday - Sunday (_**Required to work 5 days on and 2 days off**_) · **Salary Bre ...
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Customer Care Agent
6 days ago
Cullinan Holdings Westville, South AfricaAre you well-travelled? Passionate about providing excellent customer service? A natural at sales? A bit of a sports fanatic? · Edusport is searching for a Customer Care Agent to join the team · Edusport is a specialist sports travel agency that package and operate tours to some ...
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Infinite Life Holdings Durban, South Africa**Job description** · We are looking for experienced Debt Review / Debt Counselling customer care consultants to join our fast-growing call centre sales team based in the La Lucia. · **ONLY PEOPLE WITH DEBT REVIEW / DEBT COUNSELLING EXPERIENCE QUALIFY** for the interview for this ...
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Customer Care Agent
1 week ago
Clever Call Mount Edgecombe, South AfricaAre you an experienced call centre customer service agent looking for a new challenge working in a great environment earning R10 500 per month? · We currently have positions available for a target driven, motivated individual to join our team at Clever Call as a call centre Custo ...
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Customer Care Agent
1 week ago
BuDDys Umhlanga, South AfricaA dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. · NB: Possible Working hours are: · Fridays - 18:00pm to 02:00am · Saturdays - 18:00pm to 02:00am · Remuneration: R360 per shift · Matric · Computer literate in ...
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Customer Care Associate
1 week ago
Careerbox / CCI Umhlanga, South Africa**Introduction** · You will have the critical responsibility of assessing the customer's needs, providing answers or solutions to inquiries, solving order, and shipping issues, placing customer orders via our Order Management system, or successfully connecting customers with the ...
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Customer Care
1 week ago
SAMSUNG ELECTRONIC Durban, South Africa Full timeYour Role:As a vital part of our team, you will:Place outgoing Calls Attend to incoming callsComply with Quality and Compliance guidelines to reduce business risk.Ensure high operational efficiency through effective productivity management.Be flexible and adaptable to meet the ev ...
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Customer Care Manager
1 week ago
HR Genie Durban, South AfricaOur client is looking for a Customer Care Manager to join their team, who will be instrumental in leading and enhancing the customer service experience, driving customer satisfaction, and fostering long-term relationships with clients. · Responsibilities: · Develop and maintain s ...
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Fleet Trackers Customer Care Agents
2 hours ago
BAKERS Durban, South Africa Full timeof duties: · Real-Time Tracking: Vehicle monitoring agents provide real-time location tracking of vehicles using GPS technology. This feature allows fleet managers to monitor the exact location of their vehicles at any given time. · Route Optimization: These agents will analyze t ...
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German-Speaking Customer Care Agents
5 hours ago
ResourceGenix Durban, South AfricaWant to work near the Sea? Join Our Team in KZN · German-speaking Customer Service Advisors | R288K/annum · Are you fluent in German and English, close to Umhlanga, and ready for an exciting career opportunity? We''re looking for talented individuals to join our team as German-s ...
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Sea Logistics Operational Care Specialist
3 days ago
Kuehne+Nagel Durban, South AfricaWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. · - ** Your Role **:The Operational Service Representative is responsible for ensuring that our internal customers' experience is a positi ...
Customer Care - Durban, South Africa - SAMSUNG ELECTRONIC
Description
Your Role:
As a vital part of our team, you will:
Place outgoing Calls
Attend to incoming calls
Comply with Quality and Compliance guidelines to reduce business risk.
Ensure high operational efficiency through effective productivity management.
Be flexible and adaptable to meet the evolving operational needs of the business.
Expertly handle sales objections.
Cultivate and maintain positive relationships with clients.
Stay informed about industry developments and trends through self-education.