Customer Care Champion - Durban, South Africa - WeBuyCars

WeBuyCars
WeBuyCars
Verified Company
Durban, South Africa

3 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Duties and Responsibilities:

  • Meet and Greet walkin clients
  • Managing client's expectations during first interaction
  • Managing customer relationship
  • Provide customers with product and service information
  • Solving customer queries
  • Maintaining internal relations between clients and various departments
Key Competencies and Skills

  • Strong verbal and written communication skills
  • Ability to use positive language
  • Listening skills
  • Good interpersonal skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Team work
  • Stress tolerance

Further requirements:

  • Grade 12
-
Fully multilingual:


  • Minimum 3 years' experience in a Customer Care position
  • Previous motor industry experience will be advantageous
  • Communication and customer relation studies will be advantageous

Package related information:

  • 15 Days Annual Leave
  • Momentum FundsAtWork Provident Fund
  • Market Related Salary
More jobs from WeBuyCars
See all jobs of WeBuyCars