German Speaking Customer Care Agent - Durban, South Africa - Resourgenix
Description
Job Specification:
German Speaking Customer Service Advisor
Department:
Customer Services |
Location: Umhlanga
Working Hours: 8 am - 10 pm (Rotational shifts)
Shift Pattern:
Monday - Sunday (_
Required to work 5 days on and 2 days off_)
Salary Breakdown:
-
Component_
-
Amount_
Annual Salary
R288,000
Transport Allowance
R400
Medical Insurance
Employee + 2 Dependents
Pension Fund
5% Employer and 5% Employee
Night Shift Allowance
10% added for all hours worked between 6pm - 6am
Job Requirements:
- Minimum Education: Grade 12 / Matric
- Experience: 6 months call centre / customer service experience
- Language Level: Minimum B2 German
Why Work for Us:
- Competitive salary package
- Fulltime permanent roles offering stability and career growth opportunities
- Work from our stateoftheart office facility
- Secure your future with our company pension scheme
- Join a global company with over 225,000 employees across more than 40 countries
Job Role:
- Providing exceptional customer experiences
- Handling product orders, payments, missing orders, product information requests, and recommendations
- Working towards performancebased targets
Recruitment Process:
- Screening Interview
- Ops Validation
- Assessment (SHL and TransPerfect)
- Background Checks
- Offer made
Assessments:
- SHL
- English language and computer literacy
- TransPerfect
- German spoken language and written
Language Proficiency:
_
German (B2 Fluency Required)_
To Apply:
Job Type:
Permanent
Salary:
R24 000,00 per month
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