Debt Counselling/debt Review Customer Care Agent - Durban, South Africa - Infinite Life Holdings

Thabo Mthembu

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Thabo Mthembu

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Description

Job description


We are looking for experienced Debt Review / Debt Counselling customer care consultants to join our fast-growing call centre sales team based in the La Lucia.


ONLY PEOPLE WITH DEBT REVIEW / DEBT COUNSELLING EXPERIENCE QUALIFY for the interview for this amazing opportunity to join our growing team.


With the number of consumers seeking Debt Review / Debt Counselling assistance; we want only the best to join our team during this time of growth.


Responsibilities:


  • Engage in telephonic conversations with prospective clients.
  • Educate clients about financial wellbeing options under the Debt review program.
  • Handle sales objections.

Non-negotiable Requirements

  • Minimum 1 year experience working as a Debt Review / Debt Counselling customer care agent _
    (If you do not have this then please, do not apply)_._
  • You must be a team player with an excellent demeanour and be selfmanaged.
  • Must have an excellent command of the English language (additional South African languages are a big bonus since we're looking for English speakers, Afrikaans speakers, isiZulu speakers, isiXhosa speakers, Sesotho, etc.)
  • Must have a good understanding of basic computer skills.
  • Excellent people skills and telephone etiquette.

Personality:


  • Must be confident and outspoken with high energy levels.
  • Must have an open mind that is ready for the task at hand as well as possible growth.
  • Must be focused and goaldriven.

Job type:


  • Fulltime
  • Monday to Friday 08:30am to 17:30pm, one compulsory Saturday and one target dependent Saturday 09am to 1pm.
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All applicants must attach their latest / current CV that clearly shows the required Debt Review experience in order to be considered_


Salary:
R5, R6,000.00 per month


Application Question(s):

  • Do you have reliable transport to La Lucia?
  • Do you have contactable references who can verify your Debt Review / Debt Counselling customer care experience?

Education:


  • High School (matric) (preferred)

Experience:


  • Debt Review / Debt Counselling customer care experience: 1 year (required)

Salary:
R5, R6,000.00 per month


Ability to commute/relocate:

  • Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

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