Debt Counselling/debt Review Customer Care Agent - Durban, South Africa - Infinite Life Holdings
Description
Job description
We are looking for experienced Debt Review / Debt Counselling customer care consultants to join our fast-growing call centre sales team based in the La Lucia.
ONLY PEOPLE WITH DEBT REVIEW / DEBT COUNSELLING EXPERIENCE QUALIFY for the interview for this amazing opportunity to join our growing team.
With the number of consumers seeking Debt Review / Debt Counselling assistance; we want only the best to join our team during this time of growth.
Responsibilities:
- Engage in telephonic conversations with prospective clients.
- Educate clients about financial wellbeing options under the Debt review program.
- Handle sales objections.
Non-negotiable Requirements
- Minimum 1 year experience working as a Debt Review / Debt Counselling customer care agent _
(If you do not have this then please, do not apply)_._ - You must be a team player with an excellent demeanour and be selfmanaged.
- Must have an excellent command of the English language (additional South African languages are a big bonus since we're looking for English speakers, Afrikaans speakers, isiZulu speakers, isiXhosa speakers, Sesotho, etc.)
- Must have a good understanding of basic computer skills.
- Excellent people skills and telephone etiquette.
Personality:
- Must be confident and outspoken with high energy levels.
- Must have an open mind that is ready for the task at hand as well as possible growth.
- Must be focused and goaldriven.
Job type:
- Fulltime
- Monday to Friday 08:30am to 17:30pm, one compulsory Saturday and one target dependent Saturday 09am to 1pm.
All applicants must attach their latest / current CV that clearly shows the required Debt Review experience in order to be considered_
Salary:
R5, R6,000.00 per month
Application Question(s):
- Do you have reliable transport to La Lucia?
- Do you have contactable references who can verify your Debt Review / Debt Counselling customer care experience?
Education:
- High School (matric) (preferred)
Experience:
- Debt Review / Debt Counselling customer care experience: 1 year (required)
Salary:
R5, R6,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
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