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    Business Analysis Competency Centre - Johannesburg, South Africa - IT Ridge Technologies

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    Full time
    Description

    The main purpose of this position is to drive and maintain the maturity level and operation of the Business Analysis Competency Centre (BACC) in the organization for the benefit of business improvement.

    Detailed description

    • Drive the implementation of the BACC strategy and road map to ensure alignment to best practice methodologies.
    • Provide management information for decision making in relation to the BACC maturity targets.
    • Develop and drive the implementation of an enterprise-wide BACC maturity road map, and conduct ongoing assessments.
    • Develop, implement and maintain an effective BACC operating model that defines the frameworks, standards, toolsets and methods governing the business analysis practice
    • Coordinate and facilitate collaboration between cross-functional business analysis teams and other stakeholders to assess and ensure uniformity and compliance.
    • Collaborate with the Business Relationship Manager to drive centralized capacity management and a central business analysis sourcing model to manage demand and supply.
    • Provide budget forecasts for capital and operational expenditure of the BACC, and manage variances on these.
    • Participate in governance forums and other relevant bodies, such as the International Institute of Business Analysis (IIBA), to keep abreast of and contribute to advancements in the industry.
    • Ensure that the BACC complies with the legislative and regulatory requirements in order to mitigate risks.
    • Define business analysis development paths and requirements, and oversee the implementation and compliance thereto.

    Job requirements

    • an Honour's degree in Business Administration or Computer Science, or an equivalent qualification
    • 8?10 years' experience in business analysis.


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