Outbound Sales Manager - Johannesburg, South Africa - MiWay

MiWay

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Who are we?

To ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results.

Minimum Qualification Required

Grade 12/Standard 10/NQF
Completed FAIS credits
Regulatory Exam (RE 5)
Relevant tertiary qualification (3 years qualification)
Advantageous Minimum Experience Required
6 or more years insurance sales call centre experience
3 or more years' experience of general supervision of more junior colleagues (advantageous)
General understanding of Sales systems and applicable processes
Strong analytical capabilities
Proficient in excel Essential Requirements
Leadership Capability
Strong Written and verbal communication skills
Attention to detail
Strong technical skills
Commitment to personal and team goals
Provide technical guidance to team members Responsibilities
Implement strategies from senior managers to the team
Improve call centre sales efficiencies and increase departmental profits
Drive sales while optimizing the operation
Driving and achieving monthly sales targets and responsible for operational needs
Leading, coaching and directing teams
Ability to investigate factors impacting performance.
Plan, schedule and review workload to improve productivity, and the ability to measure results against targets (Gearing).
Work under guidance (but not constant supervision) to analyze data to identify trends and risks
Works without supervision and provides technical guidance when required on motivating all employees to learn, grow and develop so that they can obtain the knowledge and experience they need to assist the organization to reach their goals.
Strong ability to drive staff engagement across the business
Lead and direct the team to be able to reach operational efficiencies.
Communicate the plan from senior management to staff in a simple and understandable manner in order to reach organizational goals. Technical Competencies
Action Planning
Presentation skills
Customer Services
Policy and Procedures
Computer Skills
Writing Skills
Presentation creation and skills
Reporting
Data collection and analysis Knowledge and Skills Drive leads and service targets Call Centre control and reporting Budget and expenses Management of employees Personal Attributes Builds effective teams
Contributing independently Decision quality
Contributing independently Directs work
Contributing independently Plans and aligns
Contributing independently Core Competencies Cultivates innovation
Contributing independently Customer focus
Contributing independently Drives results
Contributing independently Collaborates
Contributing independently Being resilient
Contributing independently Turnaround time

Deadline To Apply: 22 March 2023 Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed.

MiWay is committed to transformation and embracing diversity.

This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.