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    Assistant Manager - Durban, South Africa - WNS Global Services

    WNS Global Services background
    Description
    Job Description

    To lead a team of Sales and Retentions associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.

    Ensure best use of systems and technology to deliver effectively and efficiently.


    • Proven ability in managing high performing teams in sales and/or retentions


    • Contact Centre Leadership


    • People management


    • Stakeholder management


    • Report writing and report presentation

    Qualifications

    Grade 12

    2 years Team Leader Experience

    Additional Information

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