WNS Global Services

WNS Global Services in South Africa

Technology / Internet

281 jobs at WNS Global Services in South Africa

Description

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Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as a leader in business and operational transformation, partnering with globally leading companies to deliver best-in-class BPM services within their respective industries. Today our South African footprint includes spans across all major cities in the country, this gives our clients the freedom to choose a location best-suited to their strategic business objectives.
  • WNS Global Services

    Operations Trainer

    5 hours ago


    WNS Global Services Western Cape

    Job Description · The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. · The role of a learning and development professional is a vital component in ensuring agents and operational teams are equipped ...

  • WNS Global Services

    Group Manager

    5 hours ago


    WNS Global Services Cape Town

    Job Description · To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other operational activities while adjusting resources to meet business objectives. · People Development · Engagement with Operations · Agen ...


  • WNS Global Services Western Cape

    Job Description · Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of information as stated on the policy. · Key Responsibi ...

  • WNS Global Services

    Assistant Manager

    13 hours ago


    WNS Global Services Cape Town

    Job Description · Main purpose: · The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. · Key responsibilities: · Training Delivery: Conduct new starter training as well as refresher, up-skilling and ...

  • WNS Global Services

    Outbound Agent

    2 days ago


    WNS Global Services Gauteng

    Job Description · Main Purpose: · To contact customers after a sales / service interaction and obtain feedback on the service experienced · The position will service the Sub-Saharan African Market and the calls will be conducted in Portuguese · Qualifications · Matric · Other R ...

  • WNS Global Services

    Assistant Manager

    4 days ago


    WNS Global Services Western Cape

    Job Description · We are looking for professional, high performance individuals , with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through, effective management of people, metrics and projects, ...

  • WNS Global Services

    Real Time Analyst

    1 week ago


    WNS Global Services Western Cape

    Job Description · JOB PURPOSE · Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a g ...


  • Wns Global Services Cape Town

    Job Description To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrity. · Qualifications · Qualifications RequiredEssential · Matric/Gr ...

  • Wns Global Services

    Bulk Recruiter

    6 days ago


    Wns Global Services Cape Town

    Job Description The purpose of this role is to provide an efficient and effective recruitment service to the business as well as applicants. · Key ResponsibilitiesActively source applicantsScreen CVs and applicationsMarket core applicants to hiring managersEnd-to-end vacancy and ...

  • WNS Global Services

    Assistant Manager

    3 days ago


    WNS Global Services Western Cape

    Job Description · Produce accurate short term workload forecasts (signed off min. 4 weeks) Create & use simulation models to accurately forecast the impacts of any change & project implementation. Proactively deliver in-depth analysis to lead change and drive operational effecti ...


  • WNS Global Services Cape Town

    Job Description · We are looking for a group of graduates to join our Management Trainee Program in our US Insurance Campaign. · If you are ready to commit to a three year program to become the next US Insurance specialist and leader in this market, then this opportunity is for ...


  • WNS Global Services Durban

    Job Description · The purpose of the Snr Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks. This rol ...

  • WNS Global Services

    Recruiter

    6 days ago


    WNS Global Services Cape Town

    Job Description · The purpose of this role is to provide an efficient and effective recruitment service to the business as well as applicants. · Key Responsibilities · Actively source applicants · Screen CVs and applications · Market core applicants to hiring managers · End-to- ...


  • WNS Global Services KwaZulu-Natal

    Job Description · Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner. · Escalate any queries or comp ...


  • WNS Global Services Durban

    Job Description · Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner. · Escalate any queries or comp ...

  • Wns Global Services

    Assistant Manager

    6 days ago


    Wns Global Services Durban

    Job Description This role is ideal for a talented, motivated and dynamic Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Service Agents to deliver against client and internal business ...


  • Wns Global Services Durban

    Senior Program Analyst - IT - South Africa Full-timeWNS Global Services Inc · (NYSE: · WNS) is a global Business Process Management (BPM) leader. WNS offers business value to + global clients by combining operational excellence with deep domain expertise in key industry verticals ...


  • Wns Global Services Cape Town

    Job DescriptionRole Purpose The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. · The role is split into key focus areas, namely: · § New starter training – the delivery of product and technical trainin ...

  • WNS Global Services

    Team Leader

    3 days ago


    WNS Global Services Western Cape

    Job Description · An exciting opportunity for an Assistant Manager: Operations has just become available at WNS. · We are looking for professional, high performance individuals , with sound leadership and problem solving skills, to lead a team of Senior Associates to create a ...


  • WNS Global Services Western Cape

    Job Description · Role Purpose · To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrity · Experience Required · Essential: · 1 year ...