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    Technology Network Administrator Level 1 - Johannesburg, South Africa - H2R Africa

    H2R Africa
    H2R Africa Johannesburg, South Africa

    1 day ago

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    Description

    One of our clients in the Financial industry has a vacancy available for a Technology Network Administrator Level 1 to join their dynamic team. The successful candidate will assist with support, maintenance, implementation, and optimisation of networks across SBV operating systems. Support a stable, consistent connectivity and security across all network hardware, software, and communication links.

    Key Performance Areas:

    Support Analysis and Design Activities:

    • Troubleshoot and investigate network issues, outages, and performance (stability, availability, utilisation) and test for weaknesses.
    • Participate in putting plans, designs, and implementing appropriate network protection solutions in collaboration with Network Architects.
    • Provide insights-based research discoveries for network products, services, protocols, and standards to support continuous improvement efforts.

    Technical implementation in own area:

    • Update and maintain network servers, and their associated hardware, software, services, and settings installations and set up/configuration. This includes security and surveillance cameras and equipment fitted in vehicles.
    • Provide support for the implementation of specialised networks to improve system/network functionality, address operational needs, and/or ensure appropriate integration of selected applications.
    • Perform tests to enable the assessment of the performance of applications, operating systems, and network equipment, and facilitate the implementation of new systems and ICT infrastructure.
    • Assist with maintaining network file servers and operating systems; ensure that backup copies of all files are routinely and securely stored separately.
    • Support the monitoring, configuration, and maintenance of existing networks and installing of upgrades where necessary.
    • Assist with the installation and integration of new hardware, software, servers, and networks.
    • Responsible for the administration of multi-network connectivity and understand the interfaces of data centres, switchover points, and host environments.
    • Coordinate plans and prepare documentation to facilitate the implementation of local and wide area networks throughout the organisation.
    • Act as a help desk support to provide network and server, hardware support and implement changes to the environment.
    • Interpret the impact of critical indicators related to the asset lifecycle, storage, availability, network utilisation and server intangible assets.

    Quality Management:

    • Analyse, test, recommend, and implement system and security upgrades.
    • Assist with writing of technical support documentation for network systems and applications.

    Risk Management:

    • Support the Implementation of security controls and measures to safeguard the network and enhance the servers' performance.
    • Assist in ensuring compliance with security policies and procedures.
    • Assist with troubleshooting and diagnosing switch failures and the causes of network downtime.
    • Where required, assist, and respond by invoking disaster recovery plans in line with the business continuity plan (BCM).
    • Coordinate closeout audit findings for the department, providing regular feedback.

    Customer Management:

    • Provide technical assistance to end users, as and when required, and interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
    • Maintain records of network user settings and permission allocation and manage any user right violations.
    • Assist and support resolution of daily incidents or escalated issues from the Service Desk and adhere to SLAs.

    Effective teamwork and self-management:

    • Maintain good time management to handle several projects at once.
    • Plan and prioritise competing demands, demonstrating the ability to manage them.
    • Protect and maintain the confidentiality of critical business systems and data.
    • Adhere to company's development standards and principles.
    • Stay abreast of industry and technological changes and trends within own area of expertise.

    Minimum Requirements:

    • 3 years of experience as a Network Administrator for a medium to large enterprise with complex technology environments.
      • 1 years of experience is in operating networks in the cloud, on-premises, and a hybrid environment.
      • 2 years of experience working with of network and routing protocols, switch configuration and programming.
      • Operational knowledge of major server operating systems.
      • Operational knowledge of computer networking and cabling infrastructure.
    • Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment.
    • Degree in Computer Science, Management Information Systems, or related field.
    • Knowledge of IT project management principles (e.g., Agile).
    • Understanding of Software Development Life Cycle (SDLC).
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