Technology Network Administrator Level 1 - Houghton Estate, South Africa - SBV Services (Pty) Ltd.

Thabo Mthembu

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Thabo Mthembu

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Description
Support Analysis and Design Activities

  • Troubleshoot and investigate network issues, outages, and performance (stability, availability, utilisation) and test for weaknesses.
  • Participate in putting plans, designs, and implementing appropriate network protection solutions in collaboration with Network Architects.
  • Provide insightsbased research discoveries for network products, services, protocols, and standards to support continuous improvement efforts.
Technical implementation in own area

  • Update and maintain network servers, and their associated hardware, software, services, and settings installations and set up/configuration. This includes security and surveillance cameras and equipment fitted in vehicles.
  • Assist with maintaining network file servers and operating systems; ensure that backup copies of all files are routinely and securely stored separately.
  • Support the monitoring, configuration, and maintenance of existing networks and installing of upgrades where necessary.
  • Assist with the installation and integration of new hardware, software, servers, and networks.
  • Responsible for the administration of multinetwork connectivity and understand the interfaces of data centres, switchover points, and host environments.
  • Coordinate plans and prepare documentation to facilitate the implementation of local and wide area networks throughout the organisation.
  • Act as a help desk support to provide network and server, hardware support and implement changes to the environment.
  • Interpret the impact of critical indicators related to the asset lifecycle, storage, availability, network utilisation and server intangible assets.
Quality Management

  • Analyse, test, recommend, and implement system and security upgrades.
Risk Management

  • Support the Implementation of security controls and measures to safeguard the network and enhance the servers' performance.
  • Assist in ensuring compliance with security policies and procedures.
  • Assist with troubleshooting and diagnosing switch failures and the causes of network downtime.
  • Where required, assist, and respond by invoking disaster recovery plans in line with the business continuity plan (BCM).
  • Coordinate closeout audit findings for the department, providing regular feedback.
Customer Management

  • Provide technical assistance to end users, as and when required, and interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
  • Maintain records of network user settings and permission allocation and manage any user right violations.
  • Assist and support resolution of daily incidents or escalated issues from the Service Desk and adhere to SLAs.
Effective teamwork and self-management?

  • Maintain good time management to handle several projects at once.
  • Plan and prioritise competing demands, demonstrating the ability to manage them.?
  • Protect and maintain the confidentiality of critical business systems and data.
  • Adhere to SBV's development standards and principles.
  • Stay abreast of industry and technological changes and trends within own area of expertise.

Minimum Requirements:
Work Experience**- 3 years of experience as a Network Administrator for a medium to large enterprise with complex technology environments

  • 1 years of experience is in operating networks in the cloud, onpremises, and a hybrid environment
  • 2 years of experience working with of network and routing protocols, switch configuration and programming
  • Operational knowledge of major server operating systems
  • Operational knowledge of computer networking and cabling infrastructure
  • Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment

Minimum Requirements:
Education


  • Degree in Computer Science, Management Information Systems, or related field
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