- Make calls and send emails to customers to get them to pay their outstanding debt.
- Collect payments from customers.
- Resolve disputes.
- Negotiate payment plans and settlement agreements.
- Explain IWG payment policies to customers.
- Investigate cases for small claims against non-paying customers.
- Engage and support external debt collection agencies.
- Take responsibility to bring all cases in the portfolio to a conclusion.
- Track case status and ensure all systems are updated.
- Perform other duties and projects as assigned.
- Good negotiation skills, able to think quickly and handle objections.
- Resilient and able to stay calm when under pressure.
- Excellent attention to detail, completes all tasks.
- Abilit to work proactively and use your own initiative.
-
Customer Service Specialist- Collections
2 days ago
Teleperformance South Africa Cape Town, South AfricaTo provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and se ...
-
Collections Specialist
18 hours ago
Sanlam Bellville, South AfricaWho are we? · The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle · - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and interm ...
-
Senior Collections Specialist
4 hours ago
O'Brien Recruitment Cape Town, South AfricaAre you a Collections Specialist looking to grow in your career? Unlock rare opportunities and take your expertise to new heights with this dynamic team Join them on the forefront of financial innovation as they expand their Fintech business. If you're ready to embark on a journe ...
-
Buyers Administrator
1 day ago
Right People Solutions Cape Town, South Africa**Junior Buyers Administrator** · During your training, you will learn how to understand merchandise trends, interpret Clients needs and construct merchandise collections that successfully deliver their business strategies. · **To succeed in this role you will need to**: · - Work ...
-
Performance Planning and Reporting Specialist
18 hours ago
Fempower Personnel Cape Town, South AfricaEmbark on an exciting journey as a Performance Planning and Reporting Specialist with our client This is a Fixed-Term Contract (6 months) based in Cape Town, Western Cape. · **Purpose of the Role**: As a Performance Planning and Reporting Specialist, your key responsibility will ...
-
Paid Media Specialist
1 day ago
HotelJobs Cape Town, South AfricaAre you passionate about leveraging the power of search media to drive exceptional results? Do you thrive in a dynamic marketing environment where creativity meets data-driven decision-making? If so, we want you to be a part of our team at the Aquila Collection · **Position: Paid ...
-
Paid Media Specialist
1 day ago
HotelJobs Cape Town, South AfricaAre you a social media maven with a knack for driving results through platforms like Meta (Facebook and Instagram)? Are you excited about the evolving landscape of social media and eager to explore emerging platforms like TikTok? If so, we want you to bring your expertise to our ...
-
Legal Practice Manager
1 day ago
Leap Recruitment Cape Town, South AfricaLegal Practice Manager / Finance Manager · My client a well established law firm, is seeking to appoint a practice manager to be responsible the day-to-day running of the business. · Duties include as follows: · financial administration, including preparation of income statements ...
-
Specialist Scientist
2 days ago
South African Medical Research Council (MRC) Cape Town, South AfricaBURDEN OF DISEASE RESEARCH UNIT · (CAPE TOWN OFFICE) · The South African Medical Research Council (SAMRC) strives to improve the nation's health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career developme ...
-
Coffee Specialist
1 day ago
HotelJobs Cape Town, South AfricaThis COFFEE franchise restaurant chain is a well-established full-service and On-The-Move coffee shop brand with over 200 outlets throughout South Africa. · We are in search of a Head of Coffee Excellence / COFFEE SPECIALIST to monitor, audit, train and uplift coffee standards wi ...
-
Operational Due Diligence Administrator
2 days ago
Moving Heads Personnel Cape Town, South AfricaReviews all information collected on various projects and does analysis · - Assist with the day-to-day operational functions within Fund Operations, data administration, and · - product administration as requested by the Project Specialist · - Perform Due Diligences and carrying ...
-
Junior Paid Media Manager
18 hours ago
ninety9cents Cape Town, South AfricaIf you're the kind of person who fist pumps after seeing your first conversion, loves to get granular creating custom audiences, enjoys learning and working with other digital specialist departments, likes understanding how your work impacts client businesses and takes pride in y ...
-
Librarian
1 day ago
Richfield Graduate Institute of Technology Cape Town, South AfricaAdministers, supervises, and coordinates the work of the library and staff, performs managerial duties related to personnel, collection development, building maintenance, and library operations and services inconformity with the policies established by Richfield. · - Keeps inform ...
-
Operations Due Diligence Administrator
2 days ago
Extraordinary Futures Cape Town, South AfricaCape Town, Cape Town · - R R · **Operational Due Diligence Administrator** · **Join this team of experts within the wealth management space, they are leaders in investment services across the country.** · Our client is looking for an astute Operations Due Diligence Administrator ...
-
Junior Paid Media Manager
18 hours ago
99 Cents Cape Town, South AfricaWe are looking for an ambitious junior paid media campaign manager to join our dynamic team of PPC specialists. You should be passionate about digital advertising and marketing with a can-do attitude. · You should have experience managing PPC campaigns and are looking to expand y ...
-
IT Sox Specialist
2 days ago
CA Financial Appointments City of Cape Town, Western Cape, South AfricaSeeking a dynamic IT SOX Specialist to join a diverse group of individuals working together in a fast-paced high impact environment. You will be responsible for the oversight and implementation of IT controls across the Group. You will have strong technical skills identifying ris ...
-
Accounts Receivable Manager
2 days ago
Signet Consultancy Ltd Cape Town, South AfricaGlobal relocation specialist is looking for an organised and effective Accounts Receivable Manager / Team Lead to join the team at the Cape Town Branch. · Main Functions: · The Accounts Receivable Manager is directly responsible for the management of all Accounts Receivable funct ...
-
Customer Support Specialist
18 hours ago
OTH Network Cape Town, South Africa**What we do**:At OTH, we harness the power of AI to seamlessly connect brands with influential creators, equipping businesses with an affordable, results-driven marketing tool that amplifies brand visibility through strategic exposure. Our platform is renowned for its user-frien ...
-
Assistant Director
2 days ago
Western Cape Department of Health Cape Town, South AfricaClosing Date- 2024/05/06- Reference Number- WCG Tracking Number- DOI 37/2024- Job Title- Assistant Director: Monitoring and Evaluation, Ref No. DOI 37/2024- Department- Department of Infrastructure- Salary level- 9- Enquiries- Job Type- Permanent- Location - Country- South Africa ...
-
Customer Service Specialist
18 hours ago
Teleperformance South Africa Cape Town, South Africa**Are you ready for your next challenge?** · **Are you looking for an exciting new opportunity?** · If so, read on · We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction ...
Collection Specialist - Cape Town, South Africa - IWG plc
Description
Collections Specialist
This job is for you if you have the following;
*Excellent communication skills.
*Determination and resilience.
*Previous experience in a credit control or phone-based customer service job.
We offer hybrid work, a competitive salary and commission based on success.
What you will do
You
Consistently exceeding targets will come naturally to you, as you will have the following behaviours;
You must be fluent in English to be considered for this job.
Why International Workplace Group?
Hybrid working is greener, more flexible and highly productive. This is an exciting time to join us as we help to re-define the way people work. We pioneered the industry and continue to innovate as we grow our network to over 30,000 centres. With this scale comes great responsibility, which is why we are reducing our impact on the environment. We provide customers with sustainable products and services in line with our commitment to be a carbon neutral operation within 5 years. We also invest in local communities, offering employment opportunities and attracting talent to the area.
We know we can only succeed if we give all our people every opportunity to shine. That's why so many of our most senior leaders started their careers in our centres. So don't hesitate. Apply today – and let's work together to help millions of people have a great day at work.