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    Technical Support Specialist - Pretoria, South Africa - IOCO

    IOCO
    iOCO background
    Description

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are dedicated to delivering exceptional customer service and technical support to our clients. We are currently seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist. If you have a passion for technology, excellent problem-solving skills, and a commitment to customer satisfaction, we encourage you to apply.

    What you'll do:

    • Onsite and Remote User Support to Clients.
    • General maintenance to office/boardrooms.
    • VIP User Support.
    • Diagnose Hardware issues.
    • Reload of machines.
    • Network Support.

    Your Expertise:

    • 5 + Years practical in-service delivery; desktop support; generalist. Basic Server Support.

    Qualifications Required:

    • Grade 12
    • A+, N+
    • MCSA/MCSE / International Equivalent
    • ITIL Foundation

    Other information applicable to the opportunity:

    • Permanent Position
    • Location: Pretoria
    • Work environment: Onsite (open plan office)
    • Physical Demands: Sitting, Bending
    • Travel: Own vehicle is essential, with a valid driver's license


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