Specialist: Application Support - Menlyn Park, South Africa - Assupol

Assupol

Verified Company

Menlyn Park, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Duties & Responsibilities:
-
Application Support and maintenance

Support, maintain and monitor Non-Production and Production Environments,
Maintain software components & ensure reliable deployment of new features,
Review input deliverables from Development (RN / DI),
Prepare implementation plan and Communicate to stakeholders,
Research new tools, technologies and best practices,
Taking ownership of software issues, and working with Development Teams to resolve more advanced issues,
Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
Automation of manual tasks,
Proactively perform routine maintenance activities,
Manage preimplementation and postimplementation testing,
Monitor Service Desk queue and manage incidents, requests and problems experienced with systems,
Run production scripts to correct system errors,
Provide business support when required (e.g. monthend operational activities),
Log Change requests and CAB attendance.

Requirements:

Formal Education:

IT degree/diploma
Strong computer skills including Microsoft Office and databases
ITIL foundation certification

Experience

Minimum 35 years of enterprise software development experience or 2+ years of DevOps experience; technology,
2+ years of experience in windows based operating systems,
Knowledge and understanding of Agile Methods,
Exposure to cloud computing,
Experience in implementing and maintaining Application Performance and Monitoring tools,
Experience working in an Agile development environment,
Insurance background/experience (Advantage),
K2 Platform knowledge and experience (Advantage),
Previous track record of Sales Support (Advantage),

Experience of supporting and maintaining commissions system (Advantage)

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Menlyn