Technical Support Specialist - Pretoria, South Africa - New Beginnings Recruitment
Description
Responsibilities
- Provide hardware and software support (LAN & WAN)
- Install software
- Troubleshooting (TCF)
- Assemble computer
- Repairs & maintenance of hardware & peripherals
- Installation & maintenance of cabling
- Maintain inventory for software & hardware (TCF)
- Provide 2nd line support to users on helpdesk
- Investigate and provide a solution (TCF)
- Communicate with users on incident logged (TCF)
- Boardrooms and printers
- Assist with firstline support in boardrooms.
- Assist with firstline printer support
- Provide electronic access relating to buildings Procurement
- Assist with procurement of endpoint devices and accessories for users.
- Assist with the maintenance of the asset register with IT Asset Management Team
- Assist users
- Close all calls (using the Jira system) within the SLA.
Requirements:
- Matric
- National Diploma in IT or equivalent (Advantage)
- A+
- N+
- At least 3 Years Experience in 2nd & 3rd line support
Pay:
R50 000,00 - R60 000,00 per month
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