- Internal: – Director: HR; Central Hospitality Teams; Central Gaming Teams; Central Business Support Team; Unit GMs; Unit Functional Managers & Teams; Unit HR Teams; Central Compliance team.
- External: – International Hotel School; Service Providers; Business partners; CATHSSETA or other SETA's.
- Partner with business unit HR and Learning Practitioners to facilitate learning needs analyses processes and results, relative to strategic and performance objectives.
- Provide relevant learning documentation, tools, and templates to various stakeholders for recording purposes.
- Troubleshoot escalated queries and manage challenges being experienced, around development needs learning interventions and learning programmes within the operations.
- Conduct a performance consulting methodology to investigate issues being experienced in the operations, diagnose, and identify the root cause of the issue and identify training, system and / or process needs.
- Make recommendations on learning initiatives to improve performance and encourage the philosophy of a learning organisation that enables the development of talent and creates a high performing culture; conducting interviews and observations to ensure there is transfer of learning.
- In collaboration with the business unit, provide advice to facilitate learning solutions and interventions to address challenges and close identified gaps.
- Track the implementation of learnerships, leadership development and bursary interventions, and provide necessary support in assessing the return of investment and integration into the business units.
- Be a change agent and communicate on change frameworks, plans and tools for large and group wide projects, providing the necessary advice around skills and knowledge development.
- Collaborate with the learning provider to create and monitor detailed work plans and schedules of activities needed to successfully complete the learning content development and design including the allocation of resources, aligned with leading practice and trends.
- Quality assures learning content and provides input into the customisation of content in line with the company requirements.
- Co-ordinate and manage the design team and provide guidance on a functional level to ensure delivery to objectives.
- Monitor and control solution delivery and the provider's performance against plan throughout the design life cycle.
- Prepare progress reports against the implementation plan.
- Monitor and obtain approval on budgeted design expenditures, escalating any variances or challenges.
- Conduct ad hoc audits on learning data to ensure compliance and accuracy and integrity of data within allocated business units, highlighting any areas of concern.
- Monitor and ensure the preparation of mandatory skills development plans and reports for specific units.
- Monitor the preparation of audit files and supporting documentation (identifying trends; statistics; project status updates) for BBBEE skills development audits.
- Monitor and measure the effectiveness of learning content to ensure stakeholder requirements are met and expected transfer of knowledge, skills and ROI is achieved
- In cases of underperformance and non-delivery, provide recommendations for relevant stakeholders with remedial action and document.
- Monitor, track and report on skills spend and documentation for BBBEE reporting for allocated business units.
- Acts as coach and trusted business advisor to influence HR and Learning operations teams, and Functional Managers in the areas of Learning and Development Policy, skills development legislation, BBBEE skills development regulations and the implications of decisions from a Learning perspective.
- Manages relationship with learning providers through regular engagements to ensure learning content design, and performance objectives are achieved.
- Assist business units in the facilitation of learning programmes when required.
- 3-Year Degree in learning and / or ODETDP.
- Minimum 7 years' experience as a Learning & Development facilitator including experience in learning design.
- Experience in change management.
- Travel to all units required on a regular basis.
- May be required to work outside of normal working hours, in line with operational requirements (including weekends, public holidays).
- Interviewing Skills.
- Skills Development legislation, BBBEE regulations on SD.
- Learning needs analysis.
- Learning & development methodologies in development, design.
- Facilitation skills.
- Change Management.
- Business Acumen.
- Project Management.
- Proficiency in MS Office; Peoplesoft.
- Financial Acumen and numerical skills.
- Communication skills (Verbal and Written).
- Personal Credibility & integrity.
- Skills Development Reporting writing.
- Requires specialised theoretical knowledge and processes relating to learning design practices, processes, and regulations.
- Short term planning (within 12 months) involves conducting the planning of design content to meet and optimise new business targets and objectives.
- Organise, plan, and prioritise tasks for self to ensure that work gets done efficiently and cost effectively.
- Interact with stakeholders and team - influencing, motivating, and encouraging specific behavior.
- Apply business acumen and sound common sense to the overall management of learning needs analyses, creative content design and reporting.
- Monitor changes in the learning environment and is quick to act upon potential opportunities, risks, and challenges.
- Consider all the facts, options, and possible objectives prior to making decisions.
- Maximise or leverage the strengths of the team in a competitive environment.
- Deal with diverse problems in own area, using judgment and discretion to resolve them.
- Provide information and make recommendations regarding products, channels and services that will meet operational requirements.
- Solve a wide range of queries dealing with these sensitively and within operational/procedural limitations.
- Solutions should be cost efficient and effective in delivering business results.
- Optimise and streamline existing systems and processes to support the business strategy in terms of cost efficiency, managing risks and improving the service offering.
- There are guidelines/ policies and procedures in place to be followed, but the incumbent needs constantly consider ways of improving productivity and profitability.
- Compensation will be determined based on qualifications, applicable experience, and previous earnings.
-
Senior Change Manager
Found in: Talent ZA C2 - 4 days ago
Dimension Data Sandton, South Africa temporaryAlso known as management analysts, management consultants identify problems in organizations and then develop plans of action aimed at improving productivity and growing profits. · We are seeking the expertise of an experienced management consultant with exceptional analytical, c ...
-
Senior Change Manager
Found in: Job Placements ZA C2 - 2 days ago
HR Genie Johannesburg, South AfricaWe are currently looking for a Senior Change Manager to join our team. This is a 6 month contract position based in Johannesburg. · Minimum requirements: · Grade 12 · Relevant Degree · PROSCI/ADKAR change management certification or designation desired · At least 8 years experi ...
-
SATIC Change Manager
Found in: Talent ZA C2 - 1 day ago
PwC Johannesburg, South Africa Full timeDescription · & SummaryA career in our Change Management and Communications practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. ...
-
Strategic Change Manager
Found in: Executive Placements ZA C2 - 1 day ago
Planet10 Johannesburg, South AfricaPurpose of the role: · Senior Strategic Change Manager for a role in the People and Culture Strategy Enabled area. · The resource is required to work strategically as well as be competent and comfortable in operational implementations. · A key capability requirement will be taki ...
-
Specialist Change Manager
Found in: Talent ZA C2 - 6 days ago
Boardroom Appointments Johannesburg, South Africa Full timeContract position · Minimum Requirements: · Bachelor's Degree in IT related fields · 10+ years in a corporate IT environment, in senior roles · 8+ years' experience in change management · Certificates: · Certifications preferred but not required (Proscis or equivalent, PMI, CAPM, ...
-
Change Manager
Found in: Talent ZA C2 - 6 days ago
Dimension Data Pretoria, South AfricaFunctieomschrijving · Our client requires Change Managers in the streams of Training, Communications, Stakeholder Management. It will be a combination of remote and onsite work and they will require 5 years experience. · RequirementsOrganisational Change Manager · Bachelor's deg ...
-
Business Change Manager
Found in: Talent ZA C2 - 3 days ago
DSV Pretoria, South AfricaTime Type: · [[Full Time]] Qualification(s): · Matric · B.Eng Industrial Engineering Degree Or similar NQF level 7 or higher · Computer Skills: · • Advanced MS Excel · • MS Visio · • MS Project · • Data Analytics Experience · • Power BI (Beneficial) · Job-related Requirements: · ...
-
RFX 4917971 Change Manager
Found in: Talent ZA C2 - 4 days ago
Tipp Focus Pretoria, South Africa Full timeObjective of this Scope of Work · The main purpose of this position is to provide dedicated change management services on the 1FinSurv Programme. · Scope of Services Definition · The scope will include but will not be limited to: · Define own work plan and change management deliv ...
-
Senior Specialist Customer Experience Journey Architect
Found in: Executive Placements ZA C2 - 2 days ago
HR Genie Randburg, South AfricaOur Client a Global Tech firm is seeking a Senior Specialist Customer Experience Journey Architect to join their team in Randburg. They offer stability, growth, attractive rates and a great working environment. · To innovate and improve business processes, business rules, SOPs, s ...
-
RFX - 4910963-2 Change Management Lead: PA Transformation Programme
Found in: Talent ZA C2 - 3 hours ago
Tipp Focus Pretoria, South Africa ContractObjective of this Scope of Work · The main purpose of this position is to lead and manage the development, implementation and continual improvement of the change management strategy and change management plan for the Transformation Programme for the Prudential Authority (PA) Depa ...
-
REVENUE ASSURANCE ADMINISTRATOR
Found in: Job Placements ZA C2 - 1 day ago
Career Circuit randburg, Gauteng, South AfricaKEY DUTIES AND RESPONSIBILITES: · Comparisons on billing data to ensure all updates are correctly processed and interfaced. · Ensure all errors and discrepancies are corrected. · Manage the daily interface list, including investigations and correction of errors. · Logging of requ ...
-
Manufacturing Financial Controller – US GAAP/ORACLE
Found in: Executive Placements ZA C2 - 2 days ago
Rakkgalakane Randburg, South Africa Full timeManufacturing Financial Controller – US GAAP/ORACLE- (C.A. Advantage), Randburg, RBasic + Ben (Negotiable) · 7+ years' experience in finance and accounting. · Chartered accountant, a plus. · Strong understanding of risk assessment and internal controls. · Knowledge of Accounting ...
-
Admin Clerk/ Receptionist
1 week ago
CITY OF EKURHULENI METROPOLITAN MUNICIPALITY Verified Company Germiston, South Africa Full time R18,000 - R25,000 per monthMinimum Requirements: · Grade 12 · A certificate or diploma will be advantageous · 2-3 Years' experience within office administration environment · Basic bookkeeping knowledge (essential) · Previous experience in an administrative role with a focus on supporting sales activities. ...
-
Contracts Coordinator
Found in: Job Placements ZA C2 - 5 days ago
Emporium Human Capital Randburg, South AfricaCONTRACTS CO-ORDINATOR (POS24057) · R to R per month · Northcliffe, Randburg · Requirement · Matric · Computer Literate · Operations: Including site planning for teams, Site planning for teams, Ordering of stock for teams · Administration, including answering calls, correspondenc ...
-
CCMA Commissioner
Found in: Job Placements ZA C2 - 2 days ago
Career-seekers Recruitment Solutions Randburg, South AfricaOur Client, a National Fund Administrator is seeking to URGENTLY appoint a dynamic CCMA Accredited Commissioner (EE) for their Offices in Randburg Gauteng (R410K + benefits). · KEY COMPETENCY REQUIREMENTS: · Administration: · Attend to complaints and correspondence. · Attend wher ...
-
South African Airways Verified Company Kempton Park, South Africa Full time R22,750 - R34,550 per monthDuties and Responsibilities · Answer the telephone in a professional manner. · Screen Calls and route calls accurately · Take accurate messages and forward them timeously · Welcome visitors and redirect them to the appropriate person · Ensuring quiet and neat administration of th ...
-
Design Engineer: Electrical
Found in: Executive Placements ZA C2 - 2 days ago
Armstrong Appointments Randburg, South AfricaABOUT THE COMPANY · Proudly South African multi-awarded group for over 50 years. · PURPOSE/MAIN JOB FUNCTION · The core purpose of the job focuses on design and development of construction projects for building services (Power and Lighting), electrical infrastructure and other st ...
-
Group Industrial Relations Manager
Found in: Talent ZA C2 - 4 days ago
Edge Executive Search Randburg, South Africa PermanentMAIN RESPONSIBILITIES · Design and deliver an over-arching industrial relations strategy with the key focus on modernising Trade Union relationships · Own and develop relationships with senior officials · Support the Head of HR, People Business Partners and line managers in ne ...
-
Project Delivery Director
Found in: Talent ZA C2 - 4 days ago
Edge Executive Search Randburg, South Africa PermanentSupport CIO by delivering the committed portfolio of IT projects on time, to scope and within budget and within agreed constraints · Ensure project portfolio methodologies, principles, standards and processes are defined and ensure compliance across IT portfolio · Shape and suppo ...
-
Design Engineer: Civil Structures
Found in: Executive Placements ZA C2 - 2 days ago
Armstrong Appointments Randburg, South AfricaABOUT THE COMPANY · Proudly South African multi-awarded group for over 50 years. · PURPOSE/MAIN JOB FUNCTION · The core purpose of the job focuses on design and development of Civil Structural construction projects, such as structural engineering analysis and design for foundat ...
Learning & Change Manager - Randburg, South Africa - SPECD (Pty) Ltd
Description
We are urgently looking to fill a position of a LEARNING & CHANGE MANAGER for one of our premier clients in the gaming, hospitality, and entertainment industries.
JOB DESCRIPTION:
Job Title: Learning & Change Manager
Employment Type: Permanent, On-site
Work Location: Johannesburg, Sandton
JOB PURPOSE:
The Learning & Change Manager will be responsible to consult with the business units in the assessment and evaluation of business needs and gaps, and to collaborate with the learning and development service providers in determining the learning design, providing quality assurance and measurement of learning programs and interventions, and mandatory reporting that takes place across the business to close performance gaps and achieve business objectives, in line with legislation, BBBEE targets and Company standards. The role will also be required to support operations in providing frameworks and tools for change projects that effect operations across the company group.
This role will be required to ensure all policies, frameworks and practices are based on researched leading and industry practice, technical solutions, specialised projects and innovation, and legislative support to advise, enable and support business operations in achieving their objectives.
Key Stakeholders:
JOB SCOPE & RESPONSIBILITIES:
QUALIFICATION AND EXPERIENCE:
Qualification:
COMPETENCIES:
Technical proficiency:
PACKAGE & REMUNERATION: