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    Sales, Training and Customer Care Consultant - Cape Town, South Africa - E2E Staffing (PTY) LTD

    E2E Staffing (PTY) LTD
    E2E Staffing (PTY) LTD Cape Town, South Africa

    1 day ago

    Default job background
    Full time
    Description

    We are assisting our client with the Recruitment of this exciting position based in the Western Cape

    Department : Sales / Customer Care
    Reports To : Consultant Manager and GM Sales and Customer Care

    Personal Strengths Required: Presentable, good communication skills, ability to solve problems.

    Main Purpose:

    • Conducting Sales Presentation in line with clients sales methodologies
    • Install and Train clients on all products and services offered
    • Focus on Client service and ensure all interaction with clients is conducted in an efficient and professional manager
    • Increase the amount of transactions being processed by clients, by selling benefits of the systems
    • Perform all Job functions in line and according to the Standard Operating Procedures for the Sales and Customer Care Department

    Key Requirements :

    • Matric (Grade 12)
    • Able to communicate in English and Afrikaans (other official South African Languages an advantage)
    • Good working knowledge of Internet Browsers, MS Excel and MS Outlook
    • 3-4 Years Customer Care Experience
    • BCom or similar Degree
    • Drivers Licence


    Key Performance Competencies :

    • Excellent Customer Care Abilities
    • Ability to sell and cross sell products
    • Strong Communication and feedback Skills
    • Exceptional Organisational Skills
    • Strong Administrative
    • Excellent training and facilitation abilities
    • PC Hardware & Operating Systems (set up, trouble shooting & operation)


    Additional and important information

    • Extensive travel (1 week local 1 week out of town as a guideline)
    • Lot of analysis to be performed via Excel, therefore intermediate to advance skills required in this regard.
    • All planning and appointments are booked through a Planning Coordinator and therefore the ability to work as a team is essential.
    • Good understanding of how Credit is granted and managed is an advantage.
    • Highly energetic individual who prefers working "on the road" as opposed to an office environment.
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