Senzekile Mtetwa

Good day, 

I am a highly motivated marketing graduate with a strong background in sales, and I possess a proven track record of success. My passion for exceptional customer service and dedication to fulfilling client satisfaction have been evident throughout my career. With experience as a Sales Development Representative, Telemarketer, and Receptionist, I have honed my skills in effective customer success and problem solving. 

In my previous role as a Telemarketer at CBA Central, a leading automation solutions company, I excelled in cold calling, sales generation, managing client pipeline, appointment setting, and posting ads in marketplaces. My responsibilities also involved delivering quality customer service and maintaining strong stakeholder relationships. At Boldr, as a Sales Development Representative, I successfully closed leads and created opportunities with new prospects while educating them about our client's products, Tranzact. 

Additionally, I have administrative experience as an Occupational Health and Safety Administrator at Gauteng Enterprise Propeller, where I ensured a safe working environment and implemented effective health, safety, and environmental procedures. As a Retail Sales Associate at Rage Shoes, I prioritized customer satisfaction, executed the customer service strategy, and effectively managed stockroom operations. 

My ability to work both independently and collaboratively makes me a valuable asset to any team. I am achievement-oriented, hardworking, and always strive to exceed goals and expectations. My proactive approach, combined with my excellent communication skills and problem-solving abilities, allows me to create a culture of success in any receptionist role. 

Academically, I hold a Diploma in Marketing which has provided me with a practical application of marketing orientation, techniques, and methods within enterprises and organizations. I have also completed a National Certificate in Marketing Management, providing me with a strong foundation in marketing fundamentals. 

Furthermore, I have completed various training and certifications, including Cybersecurity at Work and Growth Mindset Course from Boldr and Time Management, Problem Solving, Sales, and Admin courses. 

I am eager for a new challenge and believe that your company offers the perfect opportunity to help me achieve my career goals. I am excited about the prospect of contributing to your team's success and learning new skills to further my professional growth. 

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your organization's needs. 

Kind regards,
Senzi Mtetwa
 

Receptionist 

Gauteng Enterprise propeller 

1 year

Marketing Management Diploma 

Variety institute of science and technology 

2018-2020