-
Development Manager
6 days ago
Primedia Outdoor Cape Town, South AfricaTo acquire and retain sites in accordance with the business needs and maintain relationships with the relevant role players involved in the acquisition and retention of sites. · **Required**: · Grade 12 · Tertiary education will be advantageous · Five years' experience · General ...
-
Development Manager
3 days ago
The Talent Room Cape Town, South AfricaOur Client in **Cape Town** is urgently seeking a highly skilled and motivated **Development Manager** to join the team and lead the Project Management Office. · **Responsibilities**: · - Project Leadership · - Budget and Resource Management · - Timeline Management · - Stakeholde ...
-
Development Manager
6 days ago
Psybergate Cape Town, South Africa**What you will be doing**: · - Managing relationships with Business Product owners and ensures that business objectives are reflected in the technical processes which they manage. · - Ensuring alignment to business requirements, and building trust with clients by displaying mana ...
-
Development Manager
1 day ago
Macdonald & Company Cape Town, South AfricaWhy be a piece in a puzzle when you can be a game changer? · Join forces with a family business who have a long and exceptionally successful track record as developers of residential, commercial and industrial properties. Over the past 30 years they have built up a primarily Gaut ...
-
Project Development Manager
2 days ago
CA Global Headhunters International Cape Town, South Africa**Job Description**: · **Reference Number**: RR** · Our client, an independent RE developer is seeking a Project Development Manager, who will direct, administer and coordinate the development activities of the African Region for all the renewable energy technologies, in accordan ...
-
Development Project Manager
4 days ago
Parvana Strategic Sourcing Cape Town, South AfricaJob Information · Industry · - Real EstateJob ID · - J104483City · - Cape TownProvince · - Western CapeCountry · - South AfricaPostal Code · - 8005**About the client**: · - This forward-thinking property developer is highly successful and growing rapidly building on the principle ...
-
Manager- Organizational Development
1 day ago
City of Cape Town Cape Town, South AfricaELIGIBILITY · Suitably Qualified · CLOSING DATE · REFERENCE NUMBER · FPR 22/23 External · SALARY · **TCOE**: R R · DEPARTMENT · Organisational Effectiveness · &Innovation · DIRECTORATE · FUTURE PLANNING AND · RESILIENCE · Manager · - Organizational Development · **Requirements** ...
-
B2b Development Manager
3 days ago
Weylandts Furniture Cape Town (Pty) Ltd Cape Town, South Africa**Job Purpose**: · Local, national, and possible international travel will be required. · **Main Accountabilities**: · - Develop and execute key business development strategy. This includes understanding brief, generating ideas, conducting research, developing strategies, and gen ...
-
Manager - Learning & Development
3 days ago
TMF Group Cape Town, South Africa**About us** · TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private client ...
-
Learning & Development Manager
6 days ago
Africa Direct Group Life and Investments Cape Town, South Africa**Job description** · We are developing an already existing and exciting e-learning platform in the fintech space, and we are looking for a super talented, high-energy individual who can take over the platform and implement a newly designed learning and development journey, using ...
-
Project Development Manager
2 days ago
CA Global Headhunters Cape Town, South Africa**Reference Number**: RR · Our client, an independent RE developer is seeking a Project Development Manager, who will direct, administer and coordinate the development activities of the African Region for all the renewable energy technologies, in accordance with policies, goals, ...
-
Software Development Manager
5 days ago
Root Cape Town, South AfricaWe're a fast-growing tech startup and we're on a mission to build infrastructure that powers the future of insurance. · We're looking for a Software Development Manager to join our Engineering Team. As a Software Development Manager at Root, your mission in this role is to ensure ...
-
Client Development Manager
2 days ago
NielsenIQ Cape Town, South Africa**Job Description**: · **About the Job** · This position will be responsible for a portfolio of clients, including NielsenIQ Brandbank's key customers. These customers are of strategic importance to NielsenIQ Brandbank and your role will be focused on delivering revenue, service ...
-
Project Development Manager
5 days ago
CA Global Headhunters Cape Town, South Africa**Reference Number**: MNW · Our client, a South African based IPP in the renewable energy industry, is seeking a Project Development Manager, who will direct, administer and coordinate the development activities of the African Region for all the renewable energy technologies, in ...
-
Account Development Manager
4 days ago
NielsenIQ Cape Town, South AfricaAbout this job · NielsenIQ's Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NielsenIQ's growth engine which is instrumental for the company's success. · You drive sales and renewals with a portfolio of Retail clients, ...
-
Software Development Manager
6 days ago
Liquid Thought Cape Town, South Africa**Job Title**: Software Development Manager · **Company**: Liquid Thought · **Location**: Flexible (Remote) · **About Liquid Thought**: · Liquid Thought is a dynamic and innovative software development company that specializes in creating cutting-edge solutions for businesses acr ...
-
Application Development Manager
5 days ago
FirstRand Cape Town, South AfricaJob Description · To manage and guide the Information Technology team by providing strategic solutions to effectively meet the business strategic objectives and goals · - Provide input into the budgeting process and monitor utilisation for the financial year according to the oper ...
-
Project Development Manager
3 days ago
CA Global Headhunters Cape Town, South Africa**Reference Number**: MNW · Our client, a South African based IPP in the renewable energy industry, is seeking a Project Development Manager, who will direct, administer and coordinate the development activities of the African Region for all the renewable energy technologies, in ...
-
Project Development Manager
3 days ago
CA Global Headhunters International Cape Town, South Africa**Job Description**: · **Reference Number**: MNW · Our client, a South African based IPP in the renewable energy industry, is seeking a Project Development Manager, who will direct, administer and coordinate the development activities of the African Region for all the renewable e ...
-
Property Development Manager
4 days ago
City of Cape Town Cape Town, South AfricaELIGIBILITY · CLOSING DATE · REFERENCE NUMBER · EG 04/24 Ext · SALARY · **TCOE**: R R · DEPARTMENT · Property Development · DIRECTORATE · ECONOMIC GROWTH Property Development Manager · **Requirements**: · - A relevant BTech or first degree in the built environment discipline · - ...
Learning and Development Manager - Cape Town, South Africa - Sanlam
Description
Who are we?
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.
What will you do?
The Sanlam Retail Affluent business (SRA) is a business that is part of Sanlam Life and Savings. SRA is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms. Business Shared Services is the customer facing business unit within SRA.
As we Live in Confidence we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
What will make you successful in this role?
Job Purpose:
Execute training strategy (Plans) for Business Shared Services. With the Head, plan, and action the realised training plans. Responsibilities include identifying (in collaboration with Quality and business management) the business unit's training needs and developing programmes to meet these requirements. Ensures training plans (curriculum) are implemented. Ensure that training interventions/programmes are of the required standard. Responsible for output and results of training interventions. Co-ordinates and manages the activities of training facilitators.
Output/Core Tasks:
• Manage training delivery.
• Learning Needs Analysis
• Manage the execution of the Learning Facilitators.
• Learning Delivery and Evaluation.
• Manage the people practices and performance statistics and reports of your department.
• Actively be responsible for the coaching, training and development of facilitators, developers, and curators.
• Assist and provide support to team members regarding complex learning needs.
• Ensures Service Level Agreements and Key Performance Areas are continually reviewed and expectations are met with optimum levels of quality and service delivery.
• Work closely with the Quality team to ensure the most effective development and learning is achieved.
• Review management information and make suggestions, recommendations to improve L&D processes.
• Learning development, research, and benchmarking.
Role Requirements:
Qualifications:
• Relevant business degree/diploma or industry related qualification
Knowledge and Experience:
Must have insurance or call centre industry knowledge and an understanding of:
• Life Assurance environment
• Call Centre and Client Services business
• Financial Service experience is essential
• Experience in managing personnel within a call centre environment would be an advantage
Competencies:
• Ability to function under immense pressure
• Good conflict management skills
• Be innovative
• Ability to develop and empower others
• Teamwork
• Good communication
• Decision making skills
• Client service orientation
• Objective setting and control
• Self confidence
• Ability to use internal networks to solve client problems
• Ability to operate independently
• Be proficient in working with technology – computers, telephone systems and software applications
Personal Attributes
Builds effective teams - Contributing independentlyDecision quality - Contributing independentlyDirects work - Contributing independentlyPlans and aligns - Contributing independentlyBuild a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyTurnaround time
Appointments will be made in line with the company's transformation plan.
Should you not hear from us 4 weeks after the closing date ( 11 June 2023 ) please assume that your application has been unsuccessful.
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.