About Unathi Nondanyana:
I am an IT support technician with 2 years of experience. I have a C1 driving license with my own reliable transport.
Experience
Configuration of desktop and laptop; MS Office 365;
Attend to the setup of video calls, Zoom, GoToMeeting and
Skype for Business 2016 meetings; Attend to audio and
auditorium setup; Installation of hardware and software;
Attend to connectivity issues of printers, telephones and
mobile devices; Attend to 3E basic support; Attend to service
desks call; Investigate and problem-solving; Log a call with
suppliers if repairs can’t be done in-house; Supply loan equipment to the user, when required; Attend to software upgrading.
Education
Boston Business City Campus
Diploma in Network Systems (currently in the second year)
(First Year) : Semester A
Computer Literacy; Academic Literacy;
Systems Development 1 (Java); IT System Management 1
Semester B
Computer Literacy Advanced; Technical Systems &
Support (A+); Introduction to Business Management; Praxis 1
(Second Year) : Semester A
IT Systems Management 2; Project Management;
Praxis N2 (N+); Business Ethics and Socio-Economics
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