Jobs
>
Pinetown

    Customer Service Representative - Pinetown, South Africa - MCC Label

    MCC Label
    MCC Label Pinetown, South Africa

    6 days ago

    Default job background
    Description

    Description

    Job Purpose: To provide a courteous, prompt, and professional administration service to all customers and internal departments and ensure all accounts are administered comprehensively. Key Responsibilities:
  • Communicating schedules and order dates to external sales teams and customers.
  • Raising customer orders on the business system, receive customer repeat orders with an amendment to the artwork & process through the appropriate procedure
  • To work with Estimating and Sales Departments to ensure correct pricing is issued to the customer, entered in to the Business System and invoiced.
  • Receiving a customers' request for order amendment, confirm the amendment with production and purchasing and issue notice to senior management of any sales projection change.
  • Raising a concession form for customer trials when required, ensuring that no customer trial progresses without either a purchase order from the customer or a concession form.
  • To forward all received information and documentation to Technical Services Representative.
  • Liaise with Sales / Key Account Managers to facilitate information transfer with new projects.
  • To provide a communication channel between operation and external sales/the customer
  • To assist the Technical Services Representative to adequately two-way communicate on the status of projects.
  • To respond to all assigned project actions within the defined timeline.
  • To monitor the production schedule on a daily basis and advise customers of deliveries.
  • To liaise closely with the Production Planner to ensure labels are produced within the timescales required and communicate progress to external sales and customer where required.
  • To actively manage stock levels for stock customers and ensure the min/max programs are adhered to.
  • To issue accurate stock and production planning reports to the customer in a timely manner where required.
  • To ensure that all proofs are delivered to the customer in a timely manner, and to direct feedback to the relevant departments. Business System to be updated and PDF proofs uploaded accordingly.
  • To assist the Technical Services Representative with delivering label profile drawings, line audit reports and other pre-print service products to the customer in a timely manner.
  • To refer any costings or commercial issues on such products to the Sales & Customer Services Manager for approval before dispatching
  • To provide cover across all customer accounts on a day-to-day basis.
    • Key Requirements:
  • Grade 12
  • Diploma in Sales & Marketing
  • Sound & credible customer service background.
  • Sales administration experience (2- 5 years)
  • Experience with business system, SAP/Radius
  • Adaptability
  • Self-confidence/Respect/Motivated
  • Mobility
  • Dependability and Reliability
  • Problem solving and Assertive.
  • Good Written and Verbal Communication Skills
  • Good Computer Skills (MS Office)
  • Decisive Insight
    • MCC complies with the POPI Act, and all CVs received will be used for the recruitment specific purpose and be disposed 14 days after placement was made Diversity & Inclusion At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply. * Integrity *Passion *Creativity *Perseverance * Achievement
  • SRG Recruitment

    Internal Customer Service Representative

    1 day ago

    SRG Recruitment Pinetown, South Africa

    Overview · (Area:) Pinetown · (Salary:) Market Related · (Ref: AG) · Our national client requires a suitably qualified and experienced internal customer service representative to join their team in Pinetown. This role is responsible for the following: Delivering sales in line wit ...

  • Foord Recruitment

    Customer Service Representative

    1 day ago

    Foord Recruitment Durban North, South Africa

    Client based in River Horse Valley, near Durban North is looking for a customer service rep who will be responsible for first-line customer support, order admin, order collection, and payment. · Duties will include: · Customer Service, Sales Order Admin, Backorder and preorder ma ...

  • ParkerSteel

    Customer Services Representative

    23 hours ago

    ParkerSteel Durban, South Africa

    Here at **Parker Steel **we have an exciting opportunity for a **Customer Services Representative **to join our Customer Services team at our satellite office in Durban. · You will be working on a **full time, permanent basis, 42.5 hours per week Monday to Friday** and in return, ...

  • Capability BPO

    Customer Service Representative

    1 day ago

    Capability BPO Durban, South Africa

    **Job description** · **Job description** · Unleash your passion for exceptional customer service as a proud ambassador of the Capability BPO brand We're on the lookout for dynamic individuals like you to join our elite team as Customer Service Representatives. Get ready to dive ...

  • Toys R Us and Babies R Us South Africa

    Customer Service Representative

    1 day ago

    Toys R Us and Babies R Us South Africa Durban, South Africa

    **Customer Service Representative Vacancy** · Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you · We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedica ...

  • Ciazcon

    Customer Service Representative

    2 hours ago

    Ciazcon Durban, South Africa

    Currently we are searching for a Customer service representative for Durban, South Africa. · **Responsibilities of this Post**: · Establishing and maintain long lasting relationships with current clients. · Capturing orders for clients. · Coordinate communication with internal de ...

  • Webhelp

    Customer Service Representative

    1 day ago

    Webhelp Durban, South Africa

    **Job Advert** Experience the power of a game-changing career** · Are you a people's person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office · We're a global technology and ser ...

  • Victor Crescent Industrial Park Construction

    Customer Service Representative

    23 hours ago

    Victor Crescent Industrial Park Construction Durban, South Africa

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...

  • Hirt & Carter

    Customer Service Representative

    23 hours ago

    Hirt & Carter Durban, South Africa

    **_CUSTOMER SERVICE REPRESENTATIVE _** · **_SILO _** · **_DURBAN · - ** · **_CORE PURPOSE OF THE JOB: _** · The Customer Service Representative will be responsible for building and preserving trusting relationships with the · client. They will be the first point of contact, manag ...

  • Webhelp

    Customer Service Representative

    23 hours ago

    Webhelp Durban, South Africa

    **Customer Service/Support** · **Location** · - Durban, South Africa**Language** · - English*** · **Job Advert**: · **Experience the power of a game-changing career** · Are you a people's person with a passion for helping others? We are seeking a Customer Service Representative t ...

  • Premier Attraction

    Customer Service Representative

    1 day ago

    Premier Attraction Durban, South Africa

    Well established organisation is looking for a sales representative to join their team. Individual must be in possession of a valid driver's licence, previous sales · experience and own car is essential. · Basic salary + attractive commission structure · **Salary**: From R6 500,0 ...

  • Careerbox Africa

    Customer Service Representative

    2 hours ago

    Careerbox Africa Durban, South Africa

    Hi everyone · Career Box is currently recruiting for customer service agents. Call center experience agents or retail customer service people are welcomed. Interviews are been conducted Monday to Friday. At 11 Park Lane Career Box Umhlanga. · **Requirements**: · Well spoken ( Eng ...

  • Foxridge Trading 31 - Supreme Consulting - Valuing HR

    Customer Services Representative

    1 day ago

    Foxridge Trading 31 - Supreme Consulting - Valuing HR Durban, South Africa

    **CORE PURPOSE OF THE JOB** · To provide and ensure excellent customer service both internally and externally by adherence to · the Banks policies and procedures in order to minimize risk. · **MAIN FUNCTIONS OF THE JOB** · - Customer Handling_ · - Answers all inbound calls relate ...

  • CareerBox

    Customer Service Representative

    2 hours ago

    CareerBox Umhlanga, South Africa

    Matric · - ID original · - CV · - Bank statement · - PEN · - 6/12 month work experience in Customer services · - 3/6 months call center experience · - Incentives · - Commission · - Night shift allowance · Pay: Up to R5,000.00 per month · Ability to commute/relocate: · - Umhlanga, ...

  • CareerBox

    Customer Services Representative

    1 day ago

    CareerBox Umhlanga, South Africa

    _Certified matric certificate_ · - _Certified ID copy ( Bring the original)_ · - _Bank statement_ · - _Resume (cv)_ · - _PEN_ · - _Well spoken English_ · - _Outspoken_ · - _Confident and clear_ · - _Good communication/computer skills_ · - _Clear credit and criminal history_ · - _ ...

  • Talent 101

    Customer Service Representative- Food Manufacturing

    2 hours ago

    Talent 101 Clairwood, South Africa

    **This is not over the counter or retail sales.** · Are you a detail-oriented individual with excellent Microsoft Office skills and a passion for sales administration? We have an exciting opportunity for a Sales Administrator to join our dynamic team. As a Sales Administrator, yo ...

  • Stratogo

    Customer Service Representative

    23 hours ago

    Stratogo Pinetown, South Africa

    Purpose of the Role: · CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging World. The target is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high lev ...

  • Vision Elevators (Pty) Ltd

    Repair and Maintenance

    1 day ago

    Vision Elevators (Pty) Ltd Pinetown, South Africa

    **Company Description** · A local and nationally represented company specializing in the supply, installation and maintenance of products for the vertical lifting industry is looking for a repair and installation person who will be primarily responsible for servicing, preventativ ...

  • Tower Group

    Sales Representative

    1 day ago

    Tower Group Pinetown, South Africa

    **Sales Representative** required To develop and maintain profitable ongoing customer relationships to generate income for the · business. To actively promote and sell the company products in order to achieve or exceed · budgeted order intake, revenue and gross margin. · **Main r ...

  • Pro Talent

    Quality Systems Administrator I Pinetown

    2 hours ago

    Pro Talent Pinetown, South Africa

    **Key Perfomance Areas**: · - Maintain compliance to IATF 16949, ISO 9001, ISO 14001 management system, regulations, legal requirements & ISO standards including Occupational Health & Safety regulations / requirements · - Internal auditing to IATF 16949, ISO 9001, ISO 14001 requi ...