Customer Service Representative- Food Manufacturing - Clairwood, South Africa - Talent 101
Description
This is not over the counter or retail sales.
Are you a detail-oriented individual with excellent Microsoft Office skills and a passion for sales administration? We have an exciting opportunity for a Sales Administrator to join our dynamic team.
Requirements:
- Grade 12 or equivalent
Tasks and Responsibilities:
Sales Orders:
Receive and process orders from Reps/Agents.
Prepare and sort orders for pricing vetting.
Communicate any queries or discrepancies to Reps/Agents.
Accurately process orders onto the accounting system.
Check the accuracy of captured orders.
Maintain organized filing of captured orders.
Continuously update the order system and remove old orders.
Reporting:
Prepare daily, weekly, and monthly sales reports for Reps, Agents, and Management.
MTD Report
Weekly Sales Meeting Report
Customer Reviews
MBR reports
Export Sales
Tonnages
Sales Analysis
Spar Incentive
Heart Foundation
Rep/Agents review
Reps Incentives
Mass Balance report
Assist Debtors Team:
Provide support with claims or queries they may have.
Financial Audits:
Assist auditors with information for our annual financial audits.
Invoicing Support:
Assist with the invoicing process.
Quoting and Proformas:
Provide proformas and quotes to Reps/Agents or customers.
Product Listing and Customer Queries:
List our products with customers.
Respond to queries on social media platforms, specifically Facebook.
Ad-hoc Duties:Perform any other ad-hoc duties as required by the sales team.
Job Types:
Full-time, Permanent
Salary:
From R12,000.00 per month
Application Question(s):
- have you worked in a food manufacturing industry?
- What is your proficiency level on MS office?
- Can you explain your understanding of the sales order process?
- What is your availability?
- What is your current salary, benefits and salary expectations?
Education:
- Diploma (preferred)
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