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    Sales Engineer - Pretoria, South Africa - Complement Recruitment

    Complement Recruitment
    Complement Recruitment Pretoria, South Africa

    Found in: Talent ZA 2A C2 - 4 days ago

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    Description

    Technical Sales Engineer

    Salary: Market Related, Permanent

    Purpose of Position:

    Complement Recruitment are recruiting for a technical Sales Engineer from the Optical, Aerospace, Aviation, Technology industries. The purpose of the sales engineer is to deliver on revenue targets by building relationships with and providing customer support to new and existing customers. This role reports directly to the CEO.

    Apply Directly for this Job by clicking here -

    Minimum Requirements Qualifications And Skills

    ● Tertiary qualification in Engineering, Business, Sales or a related field

    ● Account relationship management experience

    ● B2B technical hardware sales experience required; 7+ years experience in the technology industry - Optical, Aerospace, Aviation

    ● Ability to effectively understand customer technical requirements while interacting with both technical and non-technical people (Solution selling)

    ● Proficient in CRM software

    ● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

    ● Committed to continuous education through workshops, seminars and conferences

    ● Demonstrated ability to communicate, present and influence credibly and effectively

    ● Proven ability to drive the sales process from plan to close

    ● Strong business sense and industry expertise (optical, aerospace, aviation)

    ● Prospecting skills

    ● Persuasion, negotiation, and closing skills

    ● Ability to travel internationally and working flexible hours to compensate for time zones

    AREAS OF RESPONSIBILITY:

    Including, but not limited to:

    Leads Management

    ● Actively seek out new opportunities through cold calling, networking, and social media

    ● Generate high-quality qualified sales leads and capture them in Zoho

    ● Convert sales leads from Zoho into engaged potential customers and ultimately into sales orders

    Sales Delivery

    ● Set meetings with existing & potential clients to find our solutions for their problems

    ● Log potential deals on the back of customer engagements

    ● Foster customer relationships and actively work to convert leads and deals into sales orders

    ● Create and deliver powerful presentations and demos that clearly communicate the value

    proposition of our products and solutions

    ● Provide pre-sales technical assistance and product education to prospect and existing customers

    ● Model the business case associated with each sale opportunity

    ● Participate in events and conferences on behalf of the company

    ● Create effective sales pitches and sales collateral to close deals

    ● Effectively grow and manage a distributor channel

    ● Maintain documentation of customer contact and account updates in the CRM

    Strategy & Budgets

    Create sales strategies that target our B2B customers

    Develop and deliver strategies for growth and scale

    Identify new revenue streams

    Establish global partner relationships (eg. OE manufacturers, distributors, implementers, installers, maintenance)

    Engage in new business development and funnel management activities with focus on vertical market developments

    Develop sound customer engagement strategies

    Contribute to sales reporting and projections / forecasting

    Research & Innovation

    Research customer needs for new solutions (products and features)

    Conduct market research to identify new routes to market

    Collect and document competitive intelligence

    Post Sale

    ● Develop an Account Development Plan for high potential accounts

    ● Manage resolution of customer complaints and queries

    ● Follow up with clients to understand their experience and satisfaction

    ● Manage customer relations by soliciting and logging client feedback; evaluate data received through digital channels

    ● Identify areas to improve customer satisfaction and repeat business; communicate issues to management to develop possible solutions

    ● Coordinate training support to customers and distributors as needed

    ● Work closely with Marketing to develop supporting marketing communications

    ● Create effective sales pitches and sales collateral to close deals

    ● Monitor repair and support tickets, and liaise with these departments to ensure customer satisfaction

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