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Network Operations Centre Manager
51 minutes ago
TalentCru Sandton, South AfricaOur client is currently recruiting for a Network Operations Centre Manager. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a 12month fixed term contract. · Location: Bryanston, Johannes ...
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Centre Facilitator/admin/ops
2 hours ago
CAVALEROS CONSTRUCTION GROUP PTY LTD Sandton, South AfricaThe role is responsible for all aspects of Centre day-to-day operation. To provide advice, assistance and follow-up on Centre problems and enquiries. · Competencies required for the role: · Excellent communication · Customer Service Skills · Analytical Skills · Numerical Skills · ...
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Call Center Manager
3 days ago
Afrizan People Intelligence Sandton, South AfricaOur client, specializing in Business Process Outsourcing (BPO) is looking for a Manager who will be overall responsible for the Call Center business unit and working closely with internal stakeholders as well as externally with the business unit's clients. · - Ensure the business ...
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Assessment Officer
3 days ago
IIE MSA and IIE Varsity College Sandton, South Africa**Direct Reporting Line**: · Deputy Head - Academic Operations · **The IIE's Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is r ...
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Portfolio Manager
3 days ago
CBRE Excellerate Sandton, South Africa**Main purpose / objective of the position**: · To manage a building / cluster of buildings by optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revam ...
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SyncNodes Sandton, South Africa**Accountability**: Financial Management, Risk & Governance · Define the total cost of DC operations as a component of the total cost of tech · Hold accountability for the optimal cost to serve of Data Centre Operations · Manage the Data Centre financials and transfer costs ensur ...
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Head of Servicing Dq and Insure
23 hours ago
Discovery Ltd. Sandton, South Africa**Business Unit**:Discovery Insure**Function**:Call Center / Contact Center**Date**:18-Jan-2023**Discovery - Insure** · **Head of Insure24 (24-hour Emergency Call centre) - Short Term Insurance** · **About Discovery** · - Discovery's core purpose is to make people healthier and t ...
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Call Centre Agent
3 days ago
Bluespec Holdings Sandton, South Africa**Job Functions**: · - Answer incoming calls courteously within SLA · - Manage all cases professionally and efficiently within the correct time frames · - Provide personalised customer service by responding to the needs of the client · - Ensure that all calls are captured on the ...
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Customer Service Agent
3 days ago
JD Group Sandton, South Africa**Introduction** · JD Group is looking for a dynamic individual to join the Customer Resolution Centre team. The individual will be required to effectively manage, resolve and escalate customer queries in all communication channels to ensure delivery of a differentiated customer ...
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Operations Manager
3 days ago
CBRE Excellerate Sandton, South Africa**Main purpose / objective of the position**: · Inspection of buildings, management and control of service · - and maintenance contractors, management · and control of tenant installations and execution of building relevant activities as predetermined by · Property Manager and Ce ...
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Operations Manager
3 days ago
Ability Recruitment Sandton, South Africa· - Permanent · - JHB002809 · - Property- Gauteng, Sandton · - R R Annually Cost To Company- Inspection of buildings, management and control of service · - and maintenance contractors, management and control of tenant installations and execution of building relevant activities a ...
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Student Relationship Manager
2 days ago
Dananda Services Sandton, South Africa**Responsibilities**: · - To ensure that one week before classes start, study material and documentation required has been uploaded onto the portal. · - Complete check list as per material development document per module. · - Student Relationship Manager responsibility to manage ...
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Restaurant Manager
23 hours ago
HotelJobs Sandton, South AfricaFormal hospitality training / education (degree / diploma). · - Minimum **5 years restaurant **management experience in recognized **hotels of either 4 or 5 · - standard**: · - Front of house as well as back of house experience. · - Must be guest centred and undertstand how to wo ...
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Facilities Manager
3 days ago
Ability Recruitment Sandton, South AfricaThe main purpose of this position is to handle the inspection of buildings, management and control of service · - and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Cen ...
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Professional Assistant
3 days ago
Discovery Ltd. Sandton, South Africa**Business Unit**:Discovery Health**Function**:Administration and Office Support**Date**:13-Jan-2023**About Discovery** · - Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understan ...
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Senior Manager: Business Enablement
2 hours ago
Absa Bank Limited Sandton, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Operations Manager: Blc
2 hours ago
Blue Label Telecoms Sandton, South Africa**About Company** · We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We target many of ou ...
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Bank Services Consultant
3 days ago
J Smith Collier & Associates Sandton, South AfricaAn opportunity has become available for a Bank Service Consultant based in JHB · Purpose of the position · Developing business growth opportunities by actioning the strategic goals of the · organization and delivering a premium class service to our customers and future · Duties a ...
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Call Center Manager
2 days ago
Afrizan Sandton, South AfricaOur Client in the BPO industry is looking for an experienced Call Center manager to run the new campaign · **The Call Center Manager will be responsible for the Call Center business unit in South Africa, working in close cooperation with CCO in the UK and closely with other inter ...
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Sox Supervisor Internal Control
3 days ago
RMV Solutions Pty Ltd Sandton, South AfricaThe Supervisor Risk & Governance is accountable for participating in the evaluation, monitoring and design control environment (SOX) - that builds capability of operational line leadership and their teams to develop self-assurance and to become more self-sufficient to proactively ...
Contact Centre Manager - Sandton, South Africa - Telebest
Description
Grade 12 with a Bachelor's in Business Management
7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting up new call centers (International Campaigns)
Ability to manage multiple call centre campaigns (all International)
Strong staff management and training
Target driven.
Strong report writing
Resource planning - recruitment, monitor productivity and efficiency.