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    Quality Supervisor - Cape Town, South Africa - The Talent Room

    The Talent Room
    The Talent Room Cape Town, South Africa

    1 hour ago

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    Full time
    Description

    Our client in Ottery, Cape Town is looking to hire a Quality Supervisor.

    Key deliverables of the role:
    Process and Product Influence

    • Assure Quality Management System accomplishment, which is measured through internal and third-party audits, through the internal instructions and procedures of process audits, Quality Gemba Walking, and customers' requirements.

    • Manage incoming, process, and final product inspections and approvals through internal procedures, and by the company's standards.

    • Responsible for the collection and adherence to the Microbiological and Environmental Sampling plan.

    • Responsible for the calibration and verification of the measuring equipment.

    • Responsible for approval of the manufacturing process through instructions and procedures that are performed by QC Inspectors.

    • Verifying that inspection records plus supporting documentation have been completed by the QC Inspectors.

    • Support in implementing Advanced Quality Systems (AQS)/ Statistical Process Control (SPC) as needed.

    • Translate orders, contracts, specifications, and engineering drawings into inspection instructions.

    • Able to independently resolve most operations issues (customer requirements, facilities issues, technical problems) within set operations parameters.

    • Primary support and implementor for customer corrective and preventive reports and actions.

    Collaborates with Team Leadership to:

    • Influence their approach towards continuous improvement of SHEQ standards.

    • Participate in the FSET meetings to support training related to food safety and quality topics.

    Internal audit program

    • Conducting and participating in internal audits.

    Continuous improvement

    • Collaborates with Leadership in establishing and revising ongoing Corrective Action and Preventative Action Plans (CAPAs) to support teams in meeting and/or exceeding all deliverables in a timely and effective manner.

    • Supports teams in developing and executing CAPAs based on root cause analysis for incidents.

    • Supporting ongoing and targeted improvement of compliance and monitoring services.

    Team Leadership

    • Directly supervises employees and performs other managerial responsibilities including interviewing, hiring, and training employees.

    • Improve the standard work delivered by the Quality Team to ensure that all procedures and tasks are done.

    • Updates skills matrix, developing training programs and assessments for the QC Inspectors.

    Communication

    • Provide clear, concise, and well-organized communication to Leadership and Ops Support teams.

    • Assist with improving communication between stakeholders.

    • Communicating actionable feedback to the Product/Services teams and stakeholders.

    Audits and Regulatory

    • Supports the development of corrective action strategies with teams, ensuring execution and appropriate follow-up.

    • Supports compliance with and adherence to established standards and practices, including health, sanitation, and safe work practices.

    • Assisting in the preparation of regularly scheduled reports.

    • Assisting with the implementation and maintenance of Good Manufacturing Practices for Food Safety, including HACCP, Religious, FDA, and Health and Safety standards.

    Requirements:

    In possession of a bachelor's degree (Preferable Quality or Engineering) or National Diploma in Food or Packaging Technology.

    • 3 years of experience as a Quality Supervisor.

    • Ability to communicate and collaborate effectively with stakeholders.

    • Ability to Influence and motivate others.

    • Strong resilience, grit, and drive to deliver in a dynamic environment.

    • Strong work ethic and focus on the quality of work.

    • Excellent problem-solving skills and attention to detail to identify and resolve issues with precision and efficiency.

    • Excellent interpersonal skills.

    • Internal auditing experience.

    • Knowledgeable about quality management systems such as BRCGS, and ISO9001.

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