Team Leader: Sales Contact Centre - Cape Town, South Africa - WNS Global Services

Contact Centre Advisory

Found in: Talent ZA C2 - 6 hours ago

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. · Requirements: · Must be fluent in German. · Shift work required (UK GMT)Monday to Friday: 08h00 – 20h00 · Saturday & Sunday: 09h00 – 18h00 · E ...

contact centre agent

Found in: Talent ZA C2 - 4 days ago

Primary Role · The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun ...

Contact Centre NQF 2

Found in: Talent ZA C2 - 6 days ago

Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town) · Our client is looking for individuals to participate in a Contact Centre Learnership. · Qualification: Contact Centre NQF 2 · Potential Start Date: TBC · Location: Cape Town · Stipend: R4000 - R50 ...

Inbound Client Contact Centre Administrator

Found in: Talent ZA C2 - 6 hours ago

Our client is seeking an experienced Client Contact Centre Administrator. · The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high sta ...

Operations Manager: Sales Contact Centre

Found in: Talent ZA C2 - 6 hours ago

Job Description · Role Purpose · This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) t ...

Team Leader: Sales Contact Centre

Found in: Talent ZA C2 - 4 days ago

Job Description · Role Purpose · This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliv ...

Operations Agent: Sales Contact Centre

Found in: Talent ZA C2 - 6 hours ago

Job Description · Role Purpose · The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or Outbound call handling, Sales and Service. Candid ...

Contact Centre Real Time Data Analyst

Found in: Talent ZA C2 - 2 hours ago

Our client has an opportunity available for a Contact Centre Real Time Data Analyst. · Requirements: · Degree in BSc in Computer Science, Statistics, Data Management or equivalent. · 1+ years in a real time data analytics, reporting, BI and systems orientated or equivalent role, ...

hr specialist bpo/contact centre cape town

Found in: Talent ZA C2 - 2 hours ago

We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable an opt ...

Customer Service QA and Training Manager

Found in: Talent ZA C2 - 2 hours ago

Our client has an opportunity available for a Customer Service QA and Training Manager. · Requirements: · Relevant Diploma, degree or equivalent - essential. · Relevant Courses or Certifications in Quality Assurance, Learning & Development, or equivalent experience would be advan ...

Learnership Opportunity for Individuals living with a Disability

Found in: Talent ZA C2 - 6 days ago

Business Administration NQF 2/Generic Management NQF3/Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town) · Our client is looking for individuals to participate in a Business Administration NQF2/Generic Management NQF3/ Contact Centre NQF2 Learnership ...

Call Centre Co-ordinator – Parklands North

Found in: Job Placements ZA C2 - 3 days ago

Call Centre Co-ordinator Parklands North · Our client, South Africas largest importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is located in the Rivergate Business Park in Parklands North. They advertise and sponsor programs exten ...

Quality Assessor: Insurance Industry

Found in: Talent ZA C2 - 1 day ago

Job Description · To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey. · Actively engage stakeho ...

Customer Service Team Manager – Financial Services

Found in: Talent ZA C2 - 4 days ago

Job Description · Manage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory r ...

Operations Manager

Found in: Talent ZA C2 - 10 hours ago

Job Description · You will be fully responsible to manage the end to end Operations for our new Retail Client. · Your duties will include, but not be limited to the following: · • Achieve and exceed all client KPI's and manage the day to day relationship with the client. · • Achi ...

Call Centre Consultants – Parklands North

Found in: Job Placements ZA C2 - 3 days ago

Call Centre Consultants Parklands North · Our client, South Africas largest importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is located in the Rivergate Business Park in Parklands North. They advertise and sponsor programs extensi ...

Qualified Spray Painter

Found in: Job Placements ZA C2 - 3 days ago

Minimum RequirementsShould have a minimum of 2 to 4 years experience as a Qualified Spraypainter within an Autobody Repair Centre · Must be able to work in a Corporate environment · Must have experience working on all the different Vehicle Brands · Should have sound knowledge wor ...

Gap Claims assessor

Found in: Talent ZA C2 - 2 hours ago

Our client is seeking an experienced Gap Claims Assessor. · Requirements: Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. · Matric. · Responsibilities: · To check and validate all GAP claim documents rece ...

Customer Service Team Leader

Found in: Talent ZA C2 - 4 days ago

Our client has an opportunity available for a Customer Service Team Leader. · Requirements: · Degree in Consumer behaviour, Communications, Business or equivalent – beneficial. · 2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Inter ...

Financial Skills Program

Found in: Talent ZA C2 - 6 hours ago

Job Description · The Skills Programme on offer is a contact centre support course, and upon completion you receive a certificate of completion towards some Generic Management Modules as well as the opportunity to enter into the financial industry by completing your RE5 exam. · T ...