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Amanda Bailey

Amanda Bailey

Collections call centre agent

Customer Service / Support

Cape Town, City of Cape Town

Social

About Amanda Bailey:

Dedicated and results-driven Debt Collection & Retentions Clerk with 10+ years of experience engaging customers, resolving outstanding balances, and retaining client relationships. Skilled in negotiating payment solutions and ensuring regulatory compliance. Seeking to leverage strong communication and problem-solving abilities to enhance customer interactions and support a dynamic team.

Experience

Experienced debt collection professional with expertise in negotiation, credit assessment, and legal compliance. Skilled in skip tracing, financial reporting, and maintaining accurate records. Strong communicator with problem-solving abilities, resilience, and empathy. Adept at resolving disputes, ensuring timely payments, and managing multiple cases efficiently while maintaining professionalism.

Education

I have matriculated in 1988  

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