Jobs
>
Cape Town

    Internal Service Consultant-Cape Town - Jobking

    Jobking
    Jobking Cape Town, South Africa

    2 days ago

    Default job background
    Full time
    Description

    MMI Health, an entity of MMI Holdings Limited (MMI), delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value.

    We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.


    ROLE PURPOSE
    To ensure client retention, development and maintenance of an allocated portfolio of clients relating to the funds administration.


    REQUIREMENTS
    Handle all administrative and secretarial activities
    Front-line external consultation between groups, brokers and Schemes.
    Liaise with key stakeholders, embassies, academic institutions and members at all levels
    Ensuring the companies are updated in terms of Medical Schemes Act, Scheme rules and related legislation
    Assisting online companies with data input and the Web usage
    Presentation of Momentum Health options to clients (no advice)
    Training of clients in academic institutions
    Responsible for problem solving at all levels
    Written and verbal communication at both institution, broker and member level
    One-on-one problem solving sessions on-site
    Assisting with reconciling of billing statements and prepare invoices
    Management of relationships with all stakeholders to ensure optimal service delivery to clients
    Relationships with key clients is positive and productive
    Relationships with brokers and academic institutions are positive and productive
    Ensuring queries and problems are resolved accurately and timeously
    Training needs of clients are identified and addressed
    Wherever possible and appropriate clients are using the on-line reconciliation function
    Monthly activity reports are submitted timeously and are accurate
    The year- end process runs smoothly and is facilitated to ensure that clients are fully aware of all changes and options available to them
    Support to Business Development Consultant as well as groups, brokers and members
    Ongoing Member education to groups on Momentum Health
    Facilitating new business take-on and additions to existing groups – local and international students
    BO Reports are submitted timeously and are accurate
    Attending to walk-in clients
    Attending to telephonic queries
    Manage work items in personal work bin and adhere to 48 hours turnaround time
    Contribute and assist in processing items in the team work bin to achieve max of 48 hour turnaround time


    COMPETENCIES REQUIRED
    Business Acumen
    Client/ Stakeholder Commitment
    Drive for Results
    Leads Change and Innovation
    Collaboration
    Impact and Influence
    Self-Awareness and Insight
    Diversity and Inclusiveness


    EXPERIENCE AND QUALIFICATIONS
    3-5 years' experience in a customer service environment
    Minimum of 1- 2 years Presentation Experience
    MS Office knowledge
    Code 8 driver's license and own vehicle.
    Experience interacting at a senior level with / in companies an advantage.
    Experience in corporate relations, Broker relations and customer services is
    Essential
    FAIS / RE 1 accreditation an advantage
    NQF 6 – Wealth Management an advantage


    LOCATION
    This postion will be based in our Cape Town office.

    Please submit your application via our Careers page on


    To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk if you need further assistance.

    Contact Details

    Zingiswa Sikhafungana

    (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)

    All positions will be filled in accordance with our Employment Equity plan.

    We also encourage people with disabilities to apply.

    Apply Here
  • The Recruiters

    Service Consultant

    1 day ago

    The Recruiters Cape Town, South Africa

    **Title**: · **Service Consultant - Century City (CPT)**: · **Salary**: · Commensurate with experience) · **Description**: · - Our client a financial consultant is looking for a Service Consultant to join their team. You will provide administrative support to all advisors in the ...

  • Nedbank

    Service Consultant

    1 day ago

    Nedbank Cape Town, South Africa

    **Service Consultant** · - Requisition Number Closing Date-15 March 2024**Location** · - Montague Gardens- Job Family- Sales and Service- Career Stream- Client Service- Leadership Pipeline- Manage Self: Technical (MST)**Job Purpose** · - To educate clients on the convenience, sec ...

  • Nedbank

    Service Consultant

    2 days ago

    Nedbank Cape Town, South Africa

    **Service Consultant** · - Requisition Number Closing Date-10 May 2023**Location** · - Milnerton- Job Family- Sales and Service- Career Stream- Client Service- Leadership Pipeline- Manage Self: Technical (MST)**Job Purpose** · - To educate clients on the convenience, security and ...

  • Stellenbosch University

    Client Service Consultant

    1 day ago

    Stellenbosch University Stellenbosch, South Africa

    Duties/Pligte- Providing a professional and welcoming experience for walk-in enquiries at the enquiries desk;- Keeping informed of all relevant information pertaining to prospective students and current student affairs to ensure that accurate information is provided;- Building th ...

  • HotelJobs

    Guest Service Consultant

    1 day ago

    HotelJobs Cape Town, South Africa

    Guest Service Consultant - Luxury Travel Company - Cape Town · Location: Cape Town, South Africa · Industry: Luxury Travel · Geographical Focus: East Africa · Position: Guest Service Consultant · Are you passionate about creating extraordinary guest experiences in luxury travel? ...

  • CallForce Direct

    Customer Service Consultant

    2 days ago

    CallForce Direct Cape Town, South Africa

    **Role Purpose**: · The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for · Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. · These consultants will be responsible for initiating contact ...

  • SUMMIT Africa Recruitment

    Service Desk Consultant

    1 day ago

    SUMMIT Africa Recruitment Cape Town, South Africa

    Our client is looking for experienced Service Desk Consultants to support their stores · They are looking for individuals who are customer centric with integrity and excellent attention to detail. This position will be based at their Head Office in Cape Town. · *** · **Key Respon ...

  • Printing SA

    Member Service Consultant

    1 day ago

    Printing SA Cape Town, South Africa

    **Role Description** · Printing SA is seeking to appoint a suitably qualified and experienced Member Services Consultant for the Cape Regional Chamber. · The **primary purpose of this role** is: · - To liaise with, assist, consult and advise existing and prospective members of Pr ...

  • Hospitality Jobs Africa

    Guest Services Consultant

    1 day ago

    Hospitality Jobs Africa Cape Town, South Africa

    Hospitality Jobs Africa is seeking an experienced Training Facilitator for our client in Cape Town. The Training Facilitator role involves designing and conducting comprehensive training for the Sales and Support Teams in Cape Town (and eventually in Kenya and Tanzania). This inc ...

  • Intelligent Debt Management

    Client Service Consultants

    1 day ago

    Intelligent Debt Management Cape Town, South Africa

    **Client Service Consultant** · **Who is IDM** · Are you looking to use your newly earned qualification not only in the finance sector but also to add meaning and purpose to your career? If so, IDM is the place to be. · The work we do and the way we do it make a real, lasting dif ...

  • Nedbank

    Client Services Consultant

    1 day ago

    Nedbank Cape Town, South Africa

    **Job Classification** · - Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Self: Technical (MST)**Job Purpose** · - **Nedgroup Investments** is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments off ...

  • HotelJobs

    Field Services Consultant

    1 day ago

    HotelJobs Cape Town, South Africa

    **ESSENTIAL DUTIES AND RESPONSIBILITIES (which include but are not limited to)** · **Franchise Relationships / Business Results** · - Ensure Operational Excellence in line with any audit carried out · - Acts as an advocate for the Franchisee and the Company, ensuring both points ...

  • Genesis Medical Scheme

    Client Service Consultant

    1 day ago

    Genesis Medical Scheme Cape Town, South Africa

    **Competencies**: · - High energy levels · - Attention to detail · - Professional approach · - Good verbal & written communication skills in English and Afrikaans · - Knowledge of the Industry and benefits offered by Genesis Medical Scheme · **Requirements**: · - Grade 12 · - Pro ...

  • Job Crystal

    Bank Service Consultant

    2 days ago

    Job Crystal Cape Town, South Africa

    **Purpose of the position**: · Developing business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future potential customers. · **Duties and Responsibilities but not limited**: · - Conduct mont ...

  • Nedbank

    Client Services Consultant

    2 days ago

    Nedbank Cape Town, South Africa

    Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Self: Technical (MST)- FAIS Affected- FAIS Affected - Yes**Job Purpose** · - Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, ...

  • Corporate Placements

    Service Desk Consultant

    1 day ago

    Corporate Placements Cape Town, South Africa

    Grade 12 · 1 years relevant experience in a retail environment (dealing with POS queries) · Available immediately · Able to work shifts until 21:00 (incl. weekends and public holidays) · Reliable transport · Good communication skills · **Job Type**: Temporary · Contract length: 3 ...

  • Metrofile Recruitment

    Customer Service Consultant

    2 days ago

    Metrofile Recruitment Cape Town, South Africa

    **Job Advert Summary**: · - Maintains excellent customer relationships through effective service delivery and retaining and growing defined portfolios. · - Actively resolves all client queries within a reasonable timeframe. · **Minimum Requirements**: · - Degree in Sales / Market ...

  • Pinewood DMS SA (Pty) Ltd

    Partner Support Services Consultant

    2 days ago

    Pinewood DMS SA (Pty) Ltd Cape Town, South Africa

    **Job Title**: Partner Support Services Consultant · **Department**: Partner Support Services ("PSS") · **Reporting to**: Partner Support Services Manager · **Level**: Junior · **Overview**: · This position will form part of the Partner Support Services Team; a multi-skilled team ...

  • FROGG Recruitment

    Graduate Investment Service Consultant

    1 day ago

    FROGG Recruitment Cape Town, South Africa

    **Graduate **Investment Service Consultant** · You have a completed Bachelor's degree in Commerce, Investments, Business Science, Mathematics or Statistics and you excelled academically achieving a GPA of 65% and up? Do you have a strong interest in investments? · **Requirements* ...

  • Octogen Pty Ltd

    Financial Services Sales Consultant

    1 day ago

    Octogen Pty Ltd Cape Town, South Africa

    **An opportunity exists for a dynamic and energetic self-starter passionate about sales and creating an exceptional experience for clients.** · Purpose of role · - Coach clients to achieve a healthy financial lifestyle · - Meet monthly sales targets and drive collections · - Pers ...