B Feucht

Dear Hiring Manager
I can offer the following:
- 1 year’s operations manager for 5 company owned stores for Simply Asia head office in Cape Town
- 4 years operations manager for 8 Franchised owned stores for Simply Asia head office in Durban
- 2 1⁄2 years senior manager and operations manager for eight stores franchise for Simply Asia KZN
- Day to day running of corporate store with management
- Training of new franchisee and staff and accreditation of all staff in the brand
- Ability to implement strategic objectives of franchisor
- Developing an operations strategy for franchisee to meet franchisor vision
- Designing products, services, and processes to streamline operations
- Improving operations by introducing Concepts, Business/Strategy, Corporate services,
marketing, and PR.
- Ensure implementation of national marketing campaigns
- Brand integrity is always protected via adherence to all requirements across key functions
namely, Operations, Development, HR, and Marketing.
- New site allocations and new store development
- Monthly Store evaluations and follow up
- 30 years Fast Food Casual Dining Restaurant Management/Ownership Experience
- Wimpy, Black Steer, Spur, and Simply Asia
- Ability to effectively hire, train, and manage staff
- Payroll management, scheduling, reports, and inventory
- Area and Local store marketing
- Excellence within maintaining the Franchise Operational Standards
- Project Manage building of Stores and Revamps from start to finish
- Served on the Wimpy Franchise Council and Kid’s council, representing the South Coast
Franchisees, liaised between Franchisee and Franchisor for 3 years.
- Was the training store for Wimpy KZN for new Franchisees and Staff
- Have extensive experience dealing with Franchisees
- Was used as a testing store for GAAP when introducing new software and hardware
- Dealt with Franchisees when experiencing any issues related to the hands-on experiences
with GAAP
In addition to my extensive experience, I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people, including customers, store staff and peers. My broad experience and range of skills make me a superior candidate for this position. Due to the ownership experience, I have I have an invested interest in the business and treat it as my own, going the extra mile in every situation. I have enjoyed a strong working relationship with the Franchisees and Franchisor.

Corporate Owned Stores
 Interpret monthly management accounts, benchmark, and suggest corrective actions where necessary
 Protect brand integrity via implementation and measurement of Standards of Operations Programs
 Enforce correct use of all supporting elements i.e., point of sale, premiums, etc.
 Act as brand custodian and ensure brand integrity is always protected via adherence to all requirements across key functions namely, Operations, Development, HR, and Marketing.
 Assist development of new stores
 Day to day operations of business
 Stock taking and placing of orders
 Scheduling of staff rosters in alignment
with store budgets.
 Ensuring all non-core orders are aligned
with store budgets.
 Monthly Store Evaluations
 Follow Ups on Store Evaluations  Identify in-store training needs and
implement on-the-job training
interventions and coaching.
 Monitor and feedback information
about competitor activity within
region.
 Ensure implementation of national
marketing campaigns.
 Train new staff and Management as
per Franchise Standards  Training
(Franchisees/Management/Staff for
new restaurants)
 Monthly payroll submission to HR  Cash Control
 Food Costing
 Ensuring staff transport is in
alignment with store budgets.
 Negotiations with taxi drivers for
optimal transport rates

Have a matric certificate