Randle gengan

I am a dedicated and results-driven professional with extensive experience in operations management, team leadership, and customer service across multiple industries. Over the years, I have developed a proven ability to optimize processes, oversee team performance, and build strong relationships with clients and stakeholders. My hands-on experience in managing operations, supervising staff, and implementing systems has consistently contributed to achieving organizational objectives efficiently and effectively. In my previous roles, I have successfully led teams to enhance productivity, maintained strong client relationships, and ensured adherence to quality and safety standards. As an operations manager and business owner, I honed my skills in strategic planning, performance monitoring, and problem-solving, while also managing day-to-day operations and overseeing KPIs. My background in sales, field management, and customer support has further strengthened my ability to communicate clearly, adapt to evolving challenges, and deliver measurable results. I bring a versatile skill set that includes leadership, critical thinking, time management, and emotional intelligence. My experience supervising diverse teams, coordinating operations, and fostering client satisfaction has equipped me with the ability to contribute positively in dynamic and fast-paced environments. I thrive on taking initiative, streamlining processes, and driving operational success while maintaining strong professional relationships. I am confident that my combination of experience, skills, and dedication positions me to ma

• Maintained strong communication with offshore clients across various industries. 
• Oversaw staff performance and provided guidance to ensure operational efficiency.  
• Compiled and delivered detailed productivity reports highlighting key metrics. 
• Developed and implemented systems to monitor team output and quality assurance. 
• Tracked and reported on key performance indicators (KPIs). 
• Assisted the management team with day-to-day operational tasks and decision-making.
• Maintained strong communication with offshore clients across various industries. 
• Oversaw staff performance and provided guidance to ensure operational efficiency.
• Compiled and delivered detailed productivity reports highlighting key metrics. 
• Developed and implemented systems to monitor team output and quality assurance. 
• Tracked and reported on key performance indicators (KPIs). 
• Assisted the management team with day-to-day operational tasks and decision-making. 

Brookdale secondary: Grade 12