Jobs
>
Cape Town

    Support Technician - Cape Town, South Africa - The Key Recruitment Group

    The Key Recruitment Group
    The Key Recruitment Group Cape Town, South Africa

    3 days ago

    Default job background
    Full time
    Description

    Our client is a professional customer-oriented business solutions provider of Information Technology. With integrity as a key value, they build their staff around providing a focused, consultative, value-added approach combined with leading-edge technology to their large client base. They are looking for the ideal candidate who would fill the role of I.T. Support Technician. This is a permanent position which would involve the role divided by in-office work and out-in-the-field work. (Remuneration R20k- R25k p/m total cost to company. Travel allowance provided. Salary depends on experience, skill and the decision made by my client)

    Job Requirements

    This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.

    • Must have senior certificate plus Tertiary education in information technology.
    • Certifications like Vendor Certification (CCNA) or Comptia Network + essential.
    • Own car and valid drivers license.
    • 3+ years of Mikrotik Routerboards, LAN switches,Linux, Microsoft, Asterisk and MacOS.
    • 3+ years of LAN Structured cabling with both copper and Fibre
    • 3+ years experience in technical support.

    Responsibilities

    • Work well in a team exercising strong interpersonal skills are priority
    • Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.
    • Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.
    • Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.
    • Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.
    • Provide IT support for customers in the field
    • Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.
    • Provide support with a working knowledge of Mikrotik Routerboards, Linux, Asterisk and MacOS
    • Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.

    Renumeration Package

    • Salary range R25000 and R35000 based on experience.
    • Travel expenses covered during working hours.
    • Incentive package up to R8000 if criteria met.
    • Company vehicle available during working hours.
    • Working hours 8am – 5pm.
    • Remote – Work From Home - options available in certain circumstances.
  • Pollock and Associates

    IT Support Technician

    6 days ago

    Pollock and Associates Cape Town, South Africa

    IT Support Technician ICT ~ Chem/Petro/Oil & Gas · Northern Suburbs, Cape Town - Western Cape - South Africa · IT Support Technician Wanted · Are you a tech-savvy problem solver? Do you love working with Microsoft products and have a passion for providing top-notch IT support? Jo ...

  • SydSen Recruit

    IT Support Technician

    6 days ago

    SydSen Recruit Cape Town, South Africa

    Western Cape, Cape Town Region · - Negotiable Monthly Basic Salary (Market related, Negotiable) · IT Support Technician - Milnerton - Cape Town · Our client is looking for a enthusiastic, capable and skilled · **IT Support Technician **to join their team. This position primarily ...

  • Tower Group

    IT Support Technician

    6 days ago

    Tower Group Cape Town, South Africa

    The IT Support Technician is also responsible for driving IT strategy in the company and ensuring we maximise the benefit and use of the current technology. · **You will be reporting to the Senior IT Technician and will be expected to perform the below duties**: · **Support Ticke ...

  • Veritas Engineering and Project Management

    IT Support Technician

    1 day ago

    Veritas Engineering and Project Management Cape Town, South Africa

    There is an immediate vacancy in Cape Town, Western Cape for IT Support Technician, reporting to an IT Manager. · Closing Date: 25 March 2023 · **Competencies**: Effective verbal and written communication skills |Basic knowledge of the basic IT service offerings within an organiz ...

  • SISOL LABOUR PROJECTS

    IT Support Technician

    3 days ago

    SISOL LABOUR PROJECTS Cape Town, South Africa

    A minimum of 3 years experience as IT support technician. · - Familiar with setting up and maintaining Windows and Mac laptops and desktops. · - Experience with all levels of customer, up to executives. · - Familiarity with configuring mail clients on all devices. · - You are fam ...

  • Banxso

    IT Support Technician

    3 days ago

    Banxso Foreshore, South Africa

    **JOB SPECIFICATION: IT SUPPORT TECHNICIAN** · This position is also responsible for executing planned projects, upgrades and initiatives that will support Banxo's growth and mitigate any IT related risks. · **KEY RESPONSIBILITIES**: · - Provide technical desktop support to end-u ...

  • Quadrant Systems

    IT Support Technician

    1 day ago

    Quadrant Systems Cape Town, South Africa

    **IT SUPPORT TECHNICIAN** · **Permanent** · **Hybrid, 3 days in office** · **Cape Town** · **What will you do?** · Requesting and uploading of RICA documents, attending and adhering to deadlines where 3G are required, testing of modems and SIM cards before issueing them and commu ...

  • Paracon

    IT Support Technician

    3 days ago

    Paracon Cape Town, South Africa

    Our client in the asset management industry is looking for an IT Support Technician with a minimum 12 years working experience with the following technologies: · - Windows 10/11 administration · - Windows Server (2012/2022) administration · - Active Directory (2012/2022) and grou ...

  • CME Recruitment

    IT Support Technician

    6 days ago

    CME Recruitment Cape Town, South Africa

    MUST BE AVAILABLE IMMEDIATLY FOR A MONTH CONTRACT · LIVE IN CAPE TOWN · VALID SA ID BOOK · - Grade 12 · - Certification in IT · - Minimum one year experience in an IT environment (hardware and software installations) · - Must be able to communicate effectively in English · - Exce ...

  • Immploy Recruitment

    IT Support Technician

    1 day ago

    Immploy Recruitment Cape Town, South Africa

    Install and test new software · Ensure functionality of the company's core software Clinical Manager System · Ensure data integrity and data backups are in place · Ensure anti-virus software is updated, properly configured and installed on all relevant servers and work stations · ...

  • Retail Digital Media

    IT Support Technician

    1 week ago

    Retail Digital Media Cape Town, South Africa

    Digital signage and retail technology company based in Woodstock Cape Town is looking for a self-motivated person to join our dynamic team. This IT · get involved in not just technical support, but also project work, maintenance, upgrades, and other aspects of the business. · **R ...

  • American International School of Cape Town

    IT Support Technician

    3 days ago

    American International School of Cape Town Cape Town, South Africa

    **Salary**: R280, R317,000.00 per year · Application Question(s): · - Having prior experience providing IT support in educational environments is greatly advantageous. · **Education**: · - Diploma (required) · Expected Start Date: 2023/08/01 ...

  • TradeLink Retail Systems Pty Ltd

    Desktop Support Technician

    1 week ago

    TradeLink Retail Systems Pty Ltd Cape Town, South Africa

    Urgently looking for Desktop Support Technicians based in Cape Town · **Requirements**: · Matric certificate · CompTIA A+ / CompTIA N+ / Relevant IT Support Technician · 3 - 5 Years experience in a similar role · **Salary**: R12, R14,000.00 per month · Ability to commute/relocate ...

  • Zeal HR

    Junior IT Support Technician

    3 days ago

    Zeal HR Cape Town, South Africa

    **Junior IT Support Technician** · **INTRODUCTION**: · An exciting opportunity has become available within the Construction industry, for a Junior IT Support Technician. The position is based in Plattekloof. · **REQUIREMENTS**: · - Matric + Tertiary education / Diploma in IT · - ...

  • Smollan

    Desktop Support Technician

    5 days ago

    Smollan Cape Town, South Africa

    At Smollan, we're on an evolutionary journey where we're shifting our story. We're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work. · Our or ...

  • Logic 360 Group

    Desktop Support Technician

    6 days ago

    Logic 360 Group Cape Town, South Africa

    Minimum requirements for the role: · - Must have a tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) · - Minimum 1 year experience as a Desktop Support Technician, Network Support T ...

  • Vantage Debt Managment

    Junior IT Support Technician

    6 days ago

    Vantage Debt Managment Cape Town, South Africa

    **Job details - Junior IT Support Technician** · **Salary** · R R10 500 a month · **Job Type** · Full-time · **Full Job Description** · Vantage Debt Management is looking for a focused, self-motivated, and hardworking individual to join our IT team as a Junior IT Support Technici ...

  • Disruptive IT

    Desktop Support Technician

    1 week ago

    Disruptive IT Cape Town, South Africa

    **Role Description** · This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The ...

  • Mayfly Agri (Pty) Ltd

    Junior IT Support Technician

    1 week ago

    Mayfly Agri (Pty) Ltd Cape Town, South Africa

    **Minimum requirements for the role**: · - Must have a 3-year tertiary qualification Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) · - Minimum 2 years experience as a Desktop Support Technician, Network ...

  • Core Group

    Support Technician Learnership

    6 days ago

    Core Group Cape Town, South Africa

    Do you have a passion for technology and innovation? Are you looking for an exciting opportunity to kickstart your career or gain valuable leadership experience? · Look no further than the iStore We're seeking dynamic and talented technical support learners to join **our in-store ...