- Travel within sales territory to meet prospective customers and old customers
- Conduct calls and face-to-face meetings with customers
- Build and maintain relationships with new and old customers
- Quotations and tenders on standard catalogue items
- All Quotation will be ACCURATELY done on Sage or on excel.
- Accurate capturing of ALL the order information on the Sage system, these include the correct customer name, product code, price, contact person, mobile number and delivery address.
- The efficient management and releasing of customer back-orders, each Individual sales person is responsible for their own back orders and customer service.
- Quotes, Tenders and projects – follow up
- Closing of a sale.
- Do after sales service
- Promote all products, with some product training
- Communicate Customer satisfaction and complaints
- Keep customers informed of any changes made to products, new products and any possible price changes.
- Negotiate prices and discounts within stated perimeters.
- Collect Customer Original Credit Application and evaluate place of business.
- Weekly call sheets
- Goods return for credit
- Communicate ideas for improvement
- Contract Review
- Formal Electrical qualification
- 3 years' experience in a similar role
- Valid Drivers' Licence
- Sage experience advantageous
- Excellent customer service skills
- Excellent negotiation skills
- Effective verbal, written and listening communications skills
- Time management skills
- Computer skills.
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