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    Sales Solution Engineer - Johannesburg, South Africa - Hyland

    Hyland
    Hyland Johannesburg, South Africa

    4 days ago

    Default job background
    Description

    Overview

    The Sales Solution Engineer 3 is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process

    What you will be doing

  • Act as the technical lead for complex customer engagements, applying extensive knowledge of solutions and/or vertical
  • Lead customer pre-sales meetings, identify technical requirements, and formulate solution strategy
  • Create a demonstration of the solution strategy, applying solutions knowledge, experience and best practice knowledge
  • Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
  • Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
  • Compose internal documentation that fully reflects all activity related to the solution strategy
  • Provide technical responses for request for proposals (RFPs)
  • Take proactive measures to identify and improve internal efficiencies and grow knowledge of the team; remain current on best practices and market trends
  • Present at trade shows, conferences and events
  • Work with development in support of solution enhancements
  • Provide guidance to other team members

    • What will make you successful

  • Bachelor's degree in related field, such as Management Information Systems or Computer Science
  • Significant experience in technical sales and relevant industry or technology
  • Experience with Enterprise Content Management (ECM)
  • Experience with general software implementation methodologies
  • Able to thrive in a fast paced, deadline driven environment
  • Self-directed with the ability to manage projects to completion
  • Strong collaboration skills, applied successfully within team as well as with other areas
  • Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
  • Driven to learn and stay current professionally
  • Up to 60% travel time required
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
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