- Matric
- Qualification in the related field.
- +10 years Sales experience.
- +6 years as a Sales Executive.
- +3 years in Logistics Sales
- Clear understanding of Ecommerce
- Excellent customer service and sales skills.
- Strong verbal and written communicator.
- Good negotiation and problem-solving skills.
- Interpersonal skills
- Sales Strategy: Developing and implementing a strategic sales plan for the e-commerce business and Logistics & Courier Business including setting sales targets, pricing strategies, and sales channels.
- Team Leadership: Managing and leading the sales team, which may include sales managers, account executives, and other sales personnel, to achieve sales goals.
- Revenue Growth: Setting and monitoring revenue targets, analyzing sales data, and making data-driven decisions to improve sales performance.
- Market Analysis: Keeping up-to-date with e-commerce industry trends, B2B, B2C and C2C customer behaviour, and competition to identify growth opportunities.
- Sales Process Improvement: Streamlining the sales process, incentives, optimizing conversion rates, and ensuring a smooth and efficient customer journey.
- Pricing & Quoting: Establishing competitive pricing strategies for e-comm, Logistics and Courier services and providing accurate quotes to clients.
- Innovation: Staying updated with the latest e-commerce technologies and trends to innovate and enhance the online shopping experience.
- Customer Relationship Management: Building and maintaining strong relationships with key e-commerce clients, understanding their needs, and providing exceptional customer service.
- Sales Training, Development & Product knowledge: Providing training and mentorship to the sales team to enhance their skills and product knowledge. Having in-depth knowledge of the products or services they are selling to effectively communicate their benefits to potential customers.
- Sales Reporting and Analytics: Monitoring and analyzing sales data and performance metrics to assess progress and make data-driven decisions.
- Budget Management: Managing the sales department's budget, including sales and marketing expenses.
- Collaboration: Collaborating with other departments, such as marketing, product development, and customer support, to align sales strategies with overall business objectives.
- Strategic Partnerships: Identifying and establishing strategic partnerships or collaborations that can drive sales growth.
- E-commerce Compliance: Ensuring the e-commerce business complies with industry regulations, data protection laws, and consumer protection policies.
- E-commerce Technology: Leveraging e-commerce technology and tools to enhance the sales process, including utilizing customer relationship management (CRM) systems and e-commerce platforms.
- Risk Management: Assessing and managing risks associated with sales operations, including fraud prevention and security.
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Sales Executive - Johannesburg, South Africa - Buffalo International Logistics
Description
Requirements
Responsibilities
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