Cleodeline Nieuwoudt

I have experience in the hospitality industry but focus more on sales.

I am confident in the skill I have with clients and customers, as i personally value relationships and quality of life of an individual. 

I find myself to be an honest and loyal, hard working employee that is ambitious and driven when it comes to growth and increasing in a certain area .

I enjoy creating and problem solving as well as find new ways to improve or expand .

I have experience in sales ( being a sales executive for makiti wedding and functions venue from December 2021 - February 2023) 

• Planned and executed new strategies to increase sales 
• Boosted sales and customer satisfaction by providing attentive, personalized client services 
• Co-ordinated venue marketing and promotions through various channels 
• Communicated bookings, payments and confirmations to customers and updated records to match 
• Handled customer objections with professionalism, consolidating consumer trust 
• Liased with customers by phone ,email and social media 
• Actively listenend to customer concerns and queries 
• Arranged and attended meetings with customers to build and maintain excellent customer relationships 
• Maintained contact after transaction to offer customer excellence after sales experience 

I have experience in being a receptionist ( HHHM from September 2020 - december 2021)

• Communication 
• Answer all incoming calls ,and emails and provide an appropriate response , passing them on to relevant staff member as required 
• Greet visitors/ clients and direct them to the appropriate area of the company site 
• Work closely with staff members to ensure all reception duties are completed in connection to their needs 
• Offer hospitality to all visitors and clients 
• General administration duties including filing, photo copying etc 
• Monitor all staff members office needs such as stationary 
• Ensuring that client / visitor is on schedule (confiming appointment) with required staff member 

Professional Makeup and beauty training 

Ncv level 2 mechanical engineering 

N1-n4 mechanical engineering 

Grade 9