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    Internal sales - Johannesburg, South Africa - Curiska

    Curiska
    Curiska Johannesburg, South Africa

    Found in: Job Placements ZA C2 - 2 days ago

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    Description

    KEY PERFORMANCE AREAS

    • Sales.
    • Customer Service.
    • Administration and Reporting.

    MAIN RESPONSIBILITIES

    SALES

    • Ensure sales and GP targets are met.
    • Sell stock to customers.
    • Source stock internally to complete customer orders.
    • Maintain a clean back-order report.
    • Arrange timeous delivery of products with internal or external transport providers.
    • Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails.
    • Manage and maintain pricing in line with the company pricing requirements.
    • Analyse customers' sales history on system and identify sales opportunities.
    • Grow existing customer- and new customer base.
    • CUSTOMER SERVICE
      • Always maintain a high level of customer service standards with internal and external customers.
      • Resolve customer queries timeously
      • Provide daily feedback to customers on back orders and out-of-stocks.
      • Communication of customer credits to operations to ensure timeous collection.

    ADMINISTRATION AND REPORTING

    • Prepare quotes, sales orders, and invoices timeously and accurately.
    • Ensure data systems are accurate and always updated.
    • Assist with any other sales related tasks as required by the Office Supervisor or Branch Manager.

    Desired Experience & Qualification

    KEY JOB REQUIREMENTS

    QUALIFICATIONS

    • Grade 12

    EXPERIENCE

    • Relevant experience in a similar position.

    KNOWLEDGE REQUIREMENTS

    • Computer literacy with Proficiency in MS Excel at a basic level.
    • Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level.
    • A thorough practical knowledge of best practices in sales processes.

    SKILL REQUIREMENTS

    • Quoting and invoicing.
    • Excellent organizational skills and attention to detail.
    • Ability to work diligently in a pressurised and fast-paced environment.
    • Excellent verbal and written communication skills to effectively engage with clients, understand their needs, and articulate the value proposition of the product being sold.
    • Customer-focused and able to build strong relationships with customers.
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