Bettina Moussana

My name is Bettina Coralie Moussana. I have worked as the Regional Operations Committee Assistant to the Regional Business Head and executive Team at Nedbank Business Banking and left the company in July 2019 due to some restructurations. I have studied Marketing Management where I have obtained my HIGHER CERTIFICATE IN MARKETING in 2020/2021.

I am an individual who believes in team work and am able to function under the extreme pressure. I enjoy applying my initiative where required and am one who enjoys communicating and building relationships with people from all walks of life. I am an extremely organised person and strive to attain perfection in whatever task I am delegated to carry out. I acquired extensive knowledge of the organisation that I worked for. I maintain discretion, confidentiality, commitment and loyalty that are my attributes to my success at my current job.

I am a bilingual peron with French being my native language. I consider myself a person that is very flexible with regards to my job description and try to execute whatever talents and knowledge I have to attain maximum performance and willing to learn at any time. As my passion, I love travelling to discover other cultures. I also love sport and swimming is my favorite sport.

Yours Sincerely

Bettina Coralie Moussana

TEMP ASSISTANT

DAGE Property

August 2019-Current

Advertising, showing prospects tenants to view properties, signing contracts with tenants, submit documents to TPN (tenants profile network) for vetting. Answering phone calls from people who respond to adverts.

ROPCO ASSISTANT

Nedbank Ltd

July 2006 - July 2019

Employed by Nedbank in the capacity of ROPCO Assistant. ROPCO stands for Regional Operations Committee which is a management team that consists of 10 Senior Managers/Execs with varying portfolios.  I reported directly to the Regional Business Head.

Responsible for general administration and support to the management team inclusive of coordinating the executives’ diaries and travel arrangements for the team, event management, CSI, project administration and Meetings minutes and packs; Internal and external stakeholder management, Facilities and consumables, financial reporting, publishing information on SharePoint etc.

Key Functions & Responsibilities:

Office Administration Support Provided:

·      Manage and screen all emails and incoming telephone calls (on behalf of the Regional Business Head, taking appropriate action and following up on execution.

·      Plan, schedule and coordinate meetings, interviews, diaries and agendas.

·      Compile and prepare letters, documents and correspondence.

·      Organize and make travel arrangements for management team.

·      Manage leave schedule for Regional Operations Committee.

·      Compile and distribute minutes of management meetings and disciplinary enquiries.

·      Update and maintain regional on-boarding information.

·      Update, maintain and publish regional shared folder with relevant business activity information.

Internal and External Stakeholder Management:

·      Escalate business related complaints and queries to appropriate people to resolve.

·      Manage communication between Regional Business Head and relevant stakeholders.

Project Administration and MIS Provided:

·      Track, monitor and collate progress of projects.

·      Document project information in a template and keep relevant stakeholders updated.

·      Develop, update and maintain tracking tools for projects.

·      Monitor and report the accurate usage of sales tools to Regional Business Head.

·      Source information and collate monthly business unit review reports including:

·      Sales Kit pipeline figures for BMs and ASMs

-          Gross growth business report for regions;

-          New acquisition list for regions;

-          Credit MIS report;

-          SODA report.

My most relevant education: 

Have a Matric and Higher Certificate in Marketing Management with IMM Institute.