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    claims administrator - East London, South Africa - E2E Staffing (PTY) LTD

    E2E Staffing (PTY) LTD
    E2E Staffing (PTY) LTD East London, South Africa

    1 day ago

    Default job background
    Full time
    Description

    Candidates must have the following qualifications:

    • Grade 12
    • Competence:
    • Experience (1+ Years in industry)
    • Class of Business completed for STI Personal and Commercial lines
    • Operational Ability
    • Product Specific Training

    The following additional factors will be to your (Candidates) advantage:

    • Experience on SANTAM online system
    • Product specific training completed with main players in insurance industry:
      Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc.

    Main characteristics / strong points for candidates:

    • Strong administrative skills
    • Good verbal- and written communication skills at all levels
    • Computer literate in Microsoft office and internet
    • Self-discipline and time management
    • Punctuality
    • Meet deadlines.

    Job description:

    • Make- and receive calls to clients
    • Gathering and follow up all info and documents required to register claim
    • Advise on claims under what section covered on policies
    • Interaction and follow up with Insurers
    • Involvement with claims intermediary service (Client satisfied)
    • Follow claim through to Agreement of Loss and signed by client
    • Logic and intellect to ensure customers treated fairly
    • Build relationships (Trust) with clients
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